Table of faults
Table 8- List of faults
Fault code
Fault
No burner ignition
A01
Flame present signal with bur-
A02
ner off
Fan fault
A05
No flame after the ignition
A06
phase
F03
F15
High fume temperature
F18
A07
Overtemperature protection
F04
intervention
A08
Overtemperature protection
F16
intervention
A09
F19
Flow sensor fault
A10
F22
Return sensor fault
A11
DHW sensor fault
F12
216
BLUEHELIX MAXIMA
Possible cause
No gas
Ignition/detection electrode
fault
Faulty gas valve
Insufficient gas supply pres-
sure
Trap blocked
Air/fume ducts obstructed
Electrode fault
Card fault
No 230V power supply
Tachometric signal interrupted
Fan damaged
Ionization electrode fault
Flame unstable
air/fume ducts obstructed
Trap blocked
The fume probe detects an
excessive temperature
Heating sensor damaged
No water circulation in the sys-
tem
Air in the system
Return sensor damaged
No water circulation in the sys-
tem
Air in the system
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
cod. 3541U630 - Rev. 00 - 07/2020
Cure
Check the regular gas flow to the boiler and that
the air has been eliminated from the pipes
Check the wiring of the electrode and that it is
correctly positioned and free of any deposits;
replace the electrode if necessary.
Check the gas valve and replace it if necessary
Check the gas supply pressure
Check the trap and clean it if necessary
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals.
Check the ionization electrode wiring
Check the condition of the electrode
Electrode to ground
Cable to ground
Check the trap and clean it if necessary
Check the card
Check the 5-pin connector wiring
Check the fan
Check the position of the ionization electrode
and replace it if necessary
Check the burner
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals
Check the trap and clean it if necessary
Check the exchanger
Check the flue gas probe
Check the flue material parameter
Check the correct positioning and operation of
the heating sensor and replace it if necessary
Check the circulating pump
Vent the system
Check the correct positioning and operation of
the return sensor and replace it if necessary
Check the circulating pump
Vent the system
Check the wiring or replace the sensor
Check the wiring or replace the sensor
Check the wiring or replace the sensor
EN