12 Contact
12 Contact
If you have technical problems with our products, please
contact the SMA Service Line. We require the following
information in order to provide you with the necessary
assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if
applicable)
• Mounting location and altitude of the inverter
• Display message
• Type of battery connected
• Firmware version of the connected battery
You can find your country's contact information at:
https://go.sma.de/service
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STPS60-IA-xx-13
SMA Solar Technology AG
Installation Manual