What It Means
•
Blood drop is too small
2. The test
does not
start after
applying
the blood
•
Defective test strip
drop.
•
Sample applied after
meter turns off
•
Defective meter
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Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
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What To Do
1. Add blood to the same sample area within
60 seconds, or repeat the test using a new
test strip and a larger blood drop.
1. Repeat the test using a new test strip. Wait for
and
to appear before applying blood or
control solution.
2. If problem persists, contact Customer Care.
1. Contact Customer Care.
FreeStyle® Control Solution
Purpose
FreeStyle control solution is a red liquid that contains a fixed amount of glucose.
The purpose of doing a control solution test is:
•
To practice testing without using your own blood
•
To confirm that the meter and test strips work together properly
•
When you are unsure of your blood glucose test results
Contact Customer Care for information on how to obtain control solution.
Control Solution Information
•
Use only FreeStyle control solution with the meter.
•
Replace the cap securely on the bottle immediately after use.
•
Control solution results are accurate only between 59° – 104° F (15° – 40° C).
•
Do not add water or other liquid to control solution.
•
There are three levels of control solution available (Low, Normal, High).
For information on how to obtain control solution, contact Customer Care.
IMPORTANT: Control solution results should fall within the control
solution range printed on the test strip vial. Do not use this range
when testing blood glucose.
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11/9/16 1:29 PM