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COMMON LAUNDRY PROBLEMS
Problem Possible Cause Suggested Solution
Excessive
Machine too full
wrinkling
Water too hot
Rips, snags,
Sharp objects in pockets
excess wear
Hooks, snaps, zippers,
buckles
Harsh chemicals
Existing rips and tears
Permanent press items
FAULT CODES W600/W620
The Program Control knobs on the W600/W620 have
two fault codes: C and S. If the knob stops on one of
these, the machine detected a problem.
C Position
This indicates a problem that can probably be taken
care of without calling a service technician. Here are
some possible problems:
¨
Power interruption.
¨
Water not draining out.
ERROR MESSAGES W640/W660
Error messages will display in the LED window if faults
occur while a program is in progress. The table below
defines each possible error message.
ERROR
MESSAGE
S O LU T I O N
When this symbol flashes at the lower right corner of the display it merely means
the glass door isnt closed securely. Close the door and try again.
0000
If this message flashes at the top right of the LED window, the machine has failed
to spin. This could be because the load is out of balance. Turn the power off
then on again. Open the door and redistribute the washing. Run the Spin
program again.
Door lock fault
Call a service technician.
Foaming
Run the Rinse program again.
Try using less detergent and softener.
Use low-sudsing detergents. (See page 5.)
Overflow
Call a service Technician
Pressure sensor
Call a service technician.
Temperature stop
Call a service technician.
Thermistor
Call a service technician.
Wash motor
Call a service technician.
Water inlet
Make sure the water tap is open.
Water outlet
Check the pin trap for possible blockage. Make sure the outlet hose isnt kinked.
(CONTINUED)
Permanent press items should be washed in half-loads to prevent
wrinkling. If possible, use a slower spin speed.
Use lower wash temperature settings.
Empty all pockets and turn inside out before laundering.
Fasten all hooks, snaps, and zippers before laundering to avoid snags.
Remove sharp buckles. Turn knits inside out.
Before washing, rinse harsh chemicals (such as battery acid, hair
care chemicals, cleaning solutions, etc.) from towels and other articles
to avoid holes in fabrics. Do not allow these unrinsed items to contact
other fabrics.
Mend all garments before laundering to prevent enlarging of rips.
These items may fray at edges from normal wear, not the washer.
Wash only in half loads and dont wash in the same load with heavy
items, such as towels or jeans.
¨
Water not filling machine.
¨
The machine didnt spin.
Refer to the Troubleshooting section on the next page
for possible causes and solutions. If none of these
work, call a service technician.
S Position
If the knob stops on S, this indicates a mechanical
problem and you will probably need to call a service
technician.
To remove the message, turn the power off or change
the program.
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