Supersub
Range
6. Instructions for Use
SS5012, SS5022, SS1012 and SS1024 - Manual System:
Step 1: When fitted on their own, these pumps must be activated by putting the switch into the ON position (Figure 5, Supersub Manual System).
Step 2: The Supersub must be turned off as soon as the water has been evacuated from the bilge, as running the pump when it is dry will shorten
the life of the pump.
SS5012, SS5022, SS1012 and SS1024 - Automatic System:
Step 1: When used with BE9002, BE9003 or BE9006 the pump can be left on automatic or switched to manual activation (Figure 5, Supersub
Automatic System).
SS5212, SS1212 and SS1224:
Step 1: Set the 3 way switch to Automatic (Figure 5 Supersub Smart 650/1100), the pump will run when necessary. Place fingers over sensor area
to check pump is activated (wait 5 seconds), remove fingers and wait for the pump to stop (25 seconds). Check pump regularly to ensure no
clogging occurs (Figure 7).
7. Trouble Shooting
PROBLEM
Blocked or dirty filter and / or impeller
Blocked or dirty pipe work and/or
Limited flow
Narrow pipe work or connections
Completely blocked filter and / or impeller
Blocked or dirty pipe work and/or
No flow
Float switch stuck upright (Manual version)
Runs continuously
Electric field sensor remains activated
8. Winterization
Freezing in winter may cause damage to the Supersub range of products. To avoid this damage, ensure water is removed from the bilge on a
regular basis, especially before and during winter months.
9. Service Support & Warranty
The Supersub range is a non-serviceable product range. If the pump fails due to mishandling or if the product is outside of its warranty period, a new
pump must be purchased. For full warranty statement please see document enclosed. Due to extreme conditions found in the bilge of boats, we
recommend that your submersible bilge pump is replaced at least every 3 years, this is due to temperature changes and the different chemical
environments. For installation or serviceable parts advice please contact Whale® Customer Support:
UK:
Tel: +44 (0)28 9127 0531
USA:
Tel: +1 (616) 897-2301
Munster Simms Engineering Ltd, 2 Enterprise Road, Bangor, Co Down, N. Ireland BT19 7TA
Tel: +44 (0)28 9127 0531 Web: www.whalepumps.com Email info@whalepumps.com
All manuals and user guides at all-guides.com
POSSIBLE CAUSES
connections
Low battery power
connections
Blown fuse
Flat battery
Incorrectly located sensor
Pump failure
Switching error
Email: info@whalepumps.com
Email: usasales@whalepumps.com
POSSIBLE SOLUTIONS
Check for blockages in filter/impeller. Clean with warm soapy water
(Do not use any chemical cleaning agents)
Disconnect pump and check flow through pipe work, unblock or
clean as necessary
Replace narrow aperture connections and any crushed or
collapsed pipe work
Check battery level, refill or recharge as necessary
Check for blockages in filter/impeller. Clean with warm soapy water
(Do not use any chemical cleaning agents)
Disconnect pump and check flow through pipe work, unblock or
clean as necessary
Check above two remedies first. Replace with appropriate fuse
Check battery level, replace, refill or recharge as necessary
Consult Installation Instructions, available with product or on website
Check within 1 year warranty. Contact retailer and replace pump
Faulty on/off switch
Incorrectly located automatic switch
Faulty float switch/ electric field switch
Check there are no moving bodies within the bilge that may prevent
movement of the float
Ensure free movement of float switch
Wrong pump orientation, consult Installation Instructions, available with
product or on website
Check there are no moving bodies within the bilge that may cover the
area where the sensor is located
Sensor too close to pipe work, boat structure or other body of mass
If there is thick debris on sensor - wipe clean
3
EN
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