Troubleshooting
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Vacuum won't
turn ON
Vacuum won't
pick up dirt
Tool won't
pick up
Vacuum
difficult to push
Visible dirt
escaping from
vacuum
8
www.BISSELL.com
Possible causes
Power cord not plugged in
Blown fuse/tripped breaker
Incorrect height adjustment
Stretch Hose not attached to
suction opening
Crack or hole in Stretch Hose
Broken or worn drive belt
Rotating Brush Roll jammed
Clog in vacuum
Dirt Tank is full
Dirt Tank not installed properly
Filters are dirty
Crack or hole in Stretch Hose
Clog in vacuum
Dirt Tank is full
Dirt Tank not installed properly
Filters are dirty
Incorrect height adjustment
Dirt Tank is full
Filters missing or installed
incorrectly
Remedies
Check electrical plug
Check/replace fuse or reset breaker
Adjust Powerfoot to correct height setting
Grasp the hose wand and firmly push
into the hose wand base
Check hose and replace if needed
Replace drive belt, see page 9
Remove brush and clean debris from
brush ends, see page 9
Check for debris build-up or clogs in the
inner tank, hose and foot/lower hose;
See online video for more help
Empty Dirt Tank
Position correctly and lock in place, see
page 7
Check and clean or replace pre-motor
filter, see page 8
Check hose and replace if needed
Check for debris build-up or clogs in the
Inner Tank, Hose and Foot/Lower Hose;
See online video for more help
Empty Dirt Tank
Position correctly and lock in place, see
page 7
Check and clean or replace pre-motor
filter, see page 8
Adjust Powerfoot to correct
height setting, see page 6
Empty Dirt Tank
Check pre-motor and post-motor
filters for correct installation, see page 8