Bezzera BZ13 CREMA Manual De Instrucciones página 9

G. BEZZERA S.R.L. warranty - Validity terms
The provided products are covered by warranty due to defects of material and/or manufacturing for a
period of 12 months from the invoicing date. If the machine is outside the warranty period, it will not be
possible to avail of it. Warranty will be granted only after submission of the original purchase document
(sale receipt or invoice) attesting the purchase date.
In case of malfunction attributable to manufacturing defects, request the warranty intervention directly
to the authorized G. BEZZERA S.R.L. dealer where the machine has been purchased, indicating the
malfunction and the serial number indicated in the user manual or on the machine frame.
Goods returns which may reach the authorized dealer without the above serial number will void the
warranty, since machine traceability data would not be available.
In case of return, equipment delivery is care of the customer. Handle with care and reposition the ma-
chine inside the original packing, to avoid further damage during transport. We remind that, in order
to grant the warranty, the goods shall be mandatorily returned in the original packing.
The cost and the risks of machine transport to the dealer shall be borne by the customer.
Each machine is provided with an anti-tampering seal, which makes impossible to open the machine
without breaking or damaging the seal. The warranty shall never be granted in case of machine with
removed or damaged seal.
Warranty will be granted only after verification by the G. BEZZERA S.R.L. specialized, authorized techni-
cian, who will evaluate whether it is possible to repair the machine on site or it is necessary to ship it
to the manufacturing plant. Any tampering with the machine by non authorized personnel shall void
the warranty.
If the machine is received with defective or manifestly damaged packing, the customer shall promptly
notice the distributor. Do not collect the goods and especially do not try to operate the machine.
The warranty explicitly does not include the defects which:
- are attributable to the use of non genuine accessories and spare parts
- are caused by thunderbolts, humidity, fire, improper power supply voltage, as well as any other dam-
age not objectively attributable to the manufacturer.
- are ascribable to tampering with the power supply cable
- are not ascribable to manufacturing faults, but rather to the normal wear of the materials due to the
proper use of the equipment (notably, calcification and wear of the parts subject to wear, e.g. seals,
grinding disks)
- occur due to wrong use, negligence or carelessness in use or care (e.g. in case of non observance of
the user instructions of the equipment)
- are caused by wrong installation, maintenance, or repair by non authorized persons or by damaging
during transport.
For further information, or in case of issues not taken into account in the following instructions, refer to
the authorized service centres.