Troubleshooting Guide - BOREAL E4000 Serie Instrucciones De Instalación, Uso Y Mantenimiento

11. TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE REASON
The insert gives off
Inappropriate use of the insert
smoke
Smoke duct is cold
Smoke duct is obstructed
Smoke duct is oversized
Smoke duct is tight
The draw is not enough
Smoke duct with infiltrations
More than one equipment connected to the duct
Air returns
Inappropriate use of the insert
Combustion range too low. Lack of draw
Excessive ash accumulation
The smoke duct does not protrude the top of
the roof
Combustion out of The door is not sealed properly or is open
control
Excessive draw
Refractory sealing plaster is damaged
Smoke duct is oversized
Strong winds
Green or wet wood with bad quality
Insufficient heat Green or wet wood with bad quality
Lack of primary air
Smoke duct with air infiltrations
Masonry exterior of the chimney is cold
Heat loss in the house
Low flow in channel One of the fans does not work
There are too many channel duct
The connections rings are not correctly placed
The fans do not The thermostat has been blocked
stop even when the
equipment is cold
The fans do not The thermostat do not detect the temperature
work in automatic
mode
The fans always The resistance is faulty
work at the same
speed
The circuit breaker Faulty components or electrical touches
/ differential switch
stops when the fan
works
SOLUTION
Open the primary air intake a few minutes and then open
the door
Pre-heat the insert
Check the duct and the connector to see if it is obstructed or
has excessive soot
Install an appropriate diameter
Install an appropriate diameter
Add length to the chimney
Seal connections between sections
Disconnect the rest of equipments and seal the entrances
Open completely the primary air intake one and, later, the
door during a few minutes
Use the insert with an appropriate range. Increase the primary
air intake
Empty the ash pan frequently
Add length to the chimney
Close the door or change the sealing cords
Check the installation or install a draft-diverter valve
Check the joints and use refractory putty
Install an appropriate diameter
Install an appropriate chimney cowl
Use dry wood. Air dried during at least 2 years
Use dry wood. Air dried during at least 2 years
Increase the primary air intake
Use an insulated system of chimney
Insulate thermally the chimney
Seal windows, openings, etc
Check the correct operation of the fans
Check the longer of the channel
Check the placement of the connection rings
The thermostat is defective and have to be replaced
The thermostat is defective and have to be replaced
The resistance is defective and have to be replaced
Check the components and the state of the electrical system.
EN
PROFES
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