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TROUBLESHOOTING
The Dual Flush Converter was designed to be quickly installed and easy to use. Most people will be on their way to saving water
and money after our quick installation process. However, since not all toilets are exactly the same,you may need a few simple
adjustments to use this product. Below are some troubleshooting tips:
My Quick Flush Button/Handle must be held, in order to flush.
Check Button/Handle
Be sure that Quick Flush Button/Handle is fully engaged when pressed. If Button/Handle is pressed in fully (1/2" - 13 mm),
and it still needs to be held, proceed to the next step.
Check Blue Float
The Blue Float controls the amount of water used during Quick Flush. Lower it to allow for more water to be used during
Quick Flush. Test Quick Flush Button/Handle after this adjustment is made. If Blue Float is all the way down, proceed to
next step.
Check Control Cable
The Control Cable could be bent. Disconnect the Button/Handle Assembly from the toilet tank. Straighten Cable by bending
in the opposite direction. Reattach Button/Handle to Gearbox and test Quick Flush. If Quick Flush works with wire straight,
reinstall Button/Handle Assembly keeping Cable as straight as possible. If Quick Flush Button/Handle still needs to be held,
then there is not enough water in the tank.
Please proceed to Water Level Adjustment below.
My toilet bowl doesn't fully empty with Quick Flush.
Check Water Level
There may not be enough water in the tank. Check Water Level Adjustment, the toilet bowl jets may be plugged, or you may
have to go back to WATER SAVING TIPS on previous page.
Check Jets
Clean out the toilet bowl jets that are located underneath the rim of the toilet bowl. There are (approximately) 20 jets that
can get clogged with lime and sediment. This buildup will affect flush power. Cleaning these jets
out will improve toilet performance and efficiency. A wire coat hanger can be bent at a 90 degree
angle to poke into each of the jets. There is typically 1 main jet located in the bowl (normally
about the size of a nickel) that should be checked as well.
Check Bowl Water Level
Go to WATER SAVING TIPS on previous page.
My tank is refilling and toilet was not flushed
Check Blue Dome Gasket:
Blue Dome Gasket was not properly seated against the flush valve opening during installation process. Apply Float Lock on
Fill Valve to shut off water and press Full Flush Button to empty toilet tank. Disconnect Control Box and remove Housing,
Base and Cam. Cut Zip Tie (replace with extra Zip Tie). Reinstall by using steps 10-13 of instructions. Disengage Float Lock
to allow tank to refill. Mark the water level inside the tank with a pencil and re-apply Float Lock. Wait fifteen minutes.
Check pencil mark in tank. If water level is still up to the pencil mark, then Blue Dome Gasket is now seated properly. If
water level is below, check Blue Dome gasket.
Water Level Adjustment
1. Raise the water level in the tank by pushing down on the Fill Valve Float.
2. Press the Quick Flush button.
3. If the Quick Flush works with higher water level, then adjust the Fill Valve
to allow more water into the tank.
For more questions and water saving tips go to www.nextbydanco.com or call 800-523-5135 Monday-Friday 9 a.m. to 5 p.m. CST
Limited Warranty
This Next by Danco product is warranted to be free from defective materials and workmanship for the period of one (1) year after
initial installation unless otherwise specified in writing. Defective units returned to Next by Danco will be replaced without charge.
This warranty applies only to the original purchase and installation of Next by Danco products.
Subject to the "Exclusions" set forth below, Next by Danco promises to the consumer to repair, or at the option of Next by Danco
to replace any part of this plumbing product which proves to be defective in workmanship or materials under normal use from the
date of purchase. All costs of removal, transportation and reinstallation to obtain warranty service shall be paid by the consumer.
During this Warranty, Next by Danco will provide subject to the "Exclusions" section set forth below, all replacement parts free of
charge, necessary to correct such defects.
EXCLUSIONS: THIS WARRANTY SHALL BE VOID IF THE PRODUCT HAS BEEN MOVED FROM ITS INITIAL PLACE OF INSTALLATION; IF IT
IS HAS BEEN SUBJECTED TO FAULTY MAINTENANCE, ABUSE, MISUSE, ACCIDENT, OR OTHER DAMAGES; IF IT WAS NOT INSTALLED
IN ACCORDANCE WITH NEXT BY DANCO'S INSTRUCTIONS; OR IF IT HAS BEEN MODIFIED IN A MANNER INCONSISTENT WITH THE
PRODUCT AS SHIPPED BY NEXT BY DANCO. NEXT BY DANCO SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES CAUSED
BY PRODUCTS THAT WERE NOT MANUFACTURED NEXT BY DANCO OR DAMAGES CAUSED BY IMPROPER INSTALLATION.
NEXT BY DANCO'S OPTION TO REPAIR, EXCHANGE, OR PROVIDE A REFUND FOR THE PRODUCT UNDER THIS WARRANTY DOES
NOT COVER ANY LABOR OR OTHER COSTS OF REMOVAL OR INSTALLATION. NEXT BY DANCO SHALL NOT BE RESPONSIBLE FOR
AND DISCLAIMS ANY LIABILITY FOR SUCH COSTS OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION COSTS OF INSTALLATION, WATER DAMAGE, PERSONAL INJURY, ATTRIBUTABLE TO A PRODUCT DEFECT
OR TO THE REPAIR, EXCHANGE, OR REFUND OF A DEFECTIVE PRODUCT, ALL OF WHICH ARE EXPRESSLY EXCLUDED FROM
THIS WARRANTY. IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR PURPOSE INTENDED ARE
EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. (SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF IMPLIED WARRANTIES, SO THIS EXCLUSION OR LIMITATION MAY NOT APPLY.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to
province, in which case this warranty does not affect such statutory rights.
OPTIONAL/IF APPLICABLE:
This warranty does not apply to local building code compliance. Since local code requirements vary greatly throughout the country,
Distributors, Authorized Service Representatives, Dealers, Installation Contractors, and users of plumbing products should determine
whether there are any code restrictions applicable in any way to the product to insure local code compliance before installation.
Next by Danco makes no representation or warranty regarding, and shall not be responsible for, any code compliance.
2727 Chemsearch Boulevard
©2015 Danco, Inc. All Rights Reserved
HYR451/HYR460 E/S 07/2015
Irving, Texas 75062
HYR451/HYR460
Ph. (800) 523-5135
www.nextbydanco.com
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