Warranty Conditions; Service And Contact - VOSS.farming Sunny 200 Instrucciones De Operación

INSTRUCTION MANUAL VOSS.FARMING SUNNY 200
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WARRANTY CONDITIONS

Name and address of the guarantor:
Warranty period:
Warranty territory:
If the purchased product was defective at the time of transfer of risk, the buyer shall be entitled
to the statutory claims for subsequent performance, withdrawal, reduction of the purchase price,
compensation for damages or reimbursement of wasted costs in accordance with the Consumer
Rights Act 2015 (CRA 2015). The legal rights of the consumer are not limited by the warranty. The
warranty applies in addition to the statutory rights.
Warranty contents
(1) The warranty applies to products that exhibit a defect due to manufacturing faults and/or
material faults during the warranty term.
(2) In the event of a warranty claim, the warrantor has the discretionary right to repair or replace
the purchased product or to reimburse the purchase price. The warrantor will only refund
shipping costs by prior and explicit confirmation.
(3) Warranty is only extended to the purchaser and is non-transferable.
Exclusion of warranty
(1) The warranty does not apply insofar as the defect is caused by improper use and/or a failure to
adhere to the installation instructions, instruction manual and/or maintenance instructions.
(2) Furthermore, the warranty does not apply if the defect is due to natural wear and tear, wear and tear
caused by use, overloading, overvoltage, lightning strike, wilful destruction, transport damage and
accident damage after receipt of the goods, or caused by repair and rectification attempts by the
customer or a third party commissioned by the customer. The warranty also does not apply to damage
to the product that is caused by accessories that were not included with the original product.
(3) The warranty does not apply to accessories that are included with the original product.
Exercising warranty claims
In order to exercise a warranty claim, the purchaser must send a letter or email to VOSS GmbH
& Co. KG describing the warranty claim. The purchaser must prove their right to warranty by
presenting the invoice or other appropriate documents (e.g. order confirmation) that enable the
purchaser, the date of purchase and the purchased product to be identified.
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SERVICE AND CONTACT

Address:
VOSS GmbH & Co. KG
Ohrstedt-Bhf. Nord 5, 25885 Wester-Ohrstedt
Germany
42082 - 01.2022 - V5
VOSS GmbH & Co. KG, Ohrstedt-Bhf. Nord 5,
25885 Wester-Ohrstedt
3 years from the date of purchase. If a warranty case
occurs during the warranty period, the warranty period
is not extended.
Warranty is extended to all purchasers domiciled in
the European Union, Switzerland and United Kingdom.
E-mail: info@voss-group.eu
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