Light Bulb; Problem Solving - Eureka 4870 Serie Guia Del Propietario

ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem
Motor will not start.
Motor suddenly stops.
Does not clean the carpet or floor.
No suction at the end of the hose.
Headlight not working.
Noise from the brushroll area.
Cleaner is hard to push.
Brushroll will not turn.
Dirt Alert red light will not go off.
Dirt Alert red light will not come on.
Cleaning height knob will not turn.
Bag cover will not shut or close.
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Cause
Electric Plug • Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Thermal Cut Off • Refer to page 10.
Disposable Dust Bag • Change the bag. Hint: If picking up fine dust, the bag may not
and Filter(s)
Belt • Replace a cut, or out of shape belt.
Brushroll • Clean hair and thread from bristles and end cap area.
Hose • Remove any clogs from the hose that restrict the airflow.
Brushroll Control • For carpet cleaning make sure brushroll control lever is in
Cleaner Height Setting • For hard floor cleaning, make sure brushroll control is in
Disposable Dust Bag • Change the bag. Hint: If picking up fine dust, the bag
and Filters
• Check the filters and clean or replace if necessary.
Hose • Remove any clogs from the hose that restrict the airflow.
• Check both ends of the hose. (See pages 12-13)
Hose/Floor Selector • Remove any clogs from the clear tubes that restrict the
• For above floor cleaning, make sure hose/floor selector is

Light Bulb

• Replace light bulb.
Brushroll • Remove base plate and clean debris from the brushroll area.
Belt • Replace a cut or out of shape belt.
Cleaner Height Setting • Turn adjustment knob to a higher position. Hint: Put handle
Belt • Replace a cut or out of shape belt.
Brushroll On/Off • Flip brushroll control lever to carpet position.
Belt • Replace cut or out of shape belt.
Brushroll On/Off • Flip brushroll control lever to carpet position.
New carpet fibers. • Over time loose new carpet fibers will diminish and will not
Dirt sensor is • Call 1-800-282-2886 8 a.m. to 7:30 p.m. (CST),
not working.
Cleaner Height Setting • Hint: Put handle in operating position. Tilt the cleaner back
No paper bag. • A paper bag must be properly installed for the bag cover
Solution
look full, but a fine substance tends to reduce suction when it
blocks the airflow through the paper bag and filter(s). Make
sure the dust bag is installed properly. Make sure bag cover is
installed properly.
Replace brushroll if bristles are worn.
carpet position and the hose/floor selector is on floor
selection.
hard floor position and hose/floor selector is on floor
selection.
not working may not look full, but a fine substance tends
to reduce suction when it blocks the airflow through the
paper bag.
airflow. Check hose/floor selector setting.
on hose.
in operating position. Tilt the cleaner back to raise the front
wheels off floor. Then turn the knob.
Note: Brushroll is not supposed to turn while the
vacuum is in the upright position.
trip the dirt alert sensors.
Monday - Friday and 10 a.m. - 6:30 p.m. (CST) Saturday
for the nearest authorized Eureka service center.
to raise the front wheels off floor. Then turn the knob.
to close.