PROBLEMS
CAUSES
The appliance is not
The nozzle hole is clogged.
distributing hot water
and steam.
Milk is not frothed
ot enough steam.
enough.
The appliance has
The internal protection of the coffee
stopped working.
grinder electric motor has started.
The coffee grinder is
Impurities among coffee beans have
blocked or makes a
caused the grinder to get blocked.
loud noise.
Coffee is not
The perforated disc located in the
dispensed or is
coupling seat of the lter holder has
dispensed too slowly.
the holes clogged.
The spouts of the lter containing
coffee powder are clogged.
Coffee grinding is too ne.
Coffee powder is too pressed.
The amount of distributed water is
scarce.
The tank is not fully inserted.
There is little water and the pump
does not suck.
Empty water tank.
REMEDIES
Remove possible scale deposits from the steam/hot
water dispensing spout hole by using the provided
needle (Fig. 6).
Remove possible scale deposits from the steam/hot
water dispensing spout hole by using the provided
needle (Fig. 6).
Turn off the appliance and let it cool down for about 6
minutes.
Read paragraph "Unlocking the coffee grinder".
Start the appliance without inserting the lter holder
letting some water run. If water keeps running unevenly
through the holes, carry out the descaling procedure as
described in paragraph "Descaling cycle".
Remove and disconnect the lter holder slowly
because any remaining pressure could cause splashes
or sprays. Clean the lter spouts by means of a brush
or the provided needle. Clean the lter as described in
paragraph "Cleaning cycle".
Try using a coarser grinding level.
Press the coffee inside the lter using less pressure.
Try increasing the amount of distributed water.
Properly install the tank.
Turn off the appliance.
Remove the tank. Check the tank water level is correct.
If needed, ll the water tank with fresh water up to the
MAX level. Insert the water tank into its seat (Fig. 9).
Switch on the appliance.
If problem persists, call the Service Centre.
Fill the water tank with fresh water up to the MAX level
(Fig. ).
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