Troubleshooting; Possible Cause - Monogram ZGU36ESLSS Manual Del Propietário

TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Burners have yellow or
yellow-tipped flames
Burners do not light
persists after burner lights
Top burners do not burn
evenly
49-2001105 Rev. 0

Possible Cause

The combustion quality of burner flames needs
to be determined visually.
Plug on cooktop is not completely inserted in
the electrical outlet.
Gas supply not connected or turned on.
A fuse in your home may be blown or the
circuit breaker tripped.
Burner parts not replaced correctly.
The electrodes under the burners are soiled.
Cooktop is locked.
The igniter hole (on some models) is plugged.
Control knob is still in the LITE position.
Auto-reignition feature is attempting to re-ignite
flame.
Improper burner assembly.
Burner slots on the side of the burner may be
clogged.
A fuse in your home may be blown or the
circuit breaker tripped.
Timer control panel glass is wet around its
edges.
What To Do
Determine the quality of flames visually. Normal
burner flames should look like (A) or (B).
Long, bright yellow flames are not normal.
Normal flames may show signs of an orange
tint when well heated or signs of flickering
orange due to particles in the gas or air.
(A) Soft blue flames—
Normal for natural gas
(B) Yellow tips on
outer cones—
Normal for propane gas
To turn from the OFF position, push the knob
down and then turn.
Make sure electrical plug is plugged into a live,
properly grounded outlet.
See the Installation Instructions that came with
your cooktop.
Replace the fuse or reset the circuit breaker.
See the Cleaning the Cooktop section.
See the Cleaning the Cooktop section.
Unlock the cooktop. See the Using the Cooktop
section.
See the Cleaning the Cooktop section.
Turn the knob out of the LITE position to the
desired setting.
Turn the burner off and relight. If ticking is still
present, call for service.
While in its lowest setting, the flame can be
shifted away from the burner's flame sensor
by drafts around the cooktop. Turn down or
redirect any fans or ventilation equipment
operating around the cooktop until sparking
ceases.
Make sure the burner caps are seated
correctly. See the Care and Cleaning of the
range section.
Remove the burners for cleaning. See the Care
and Cleaning of the range section.
Clean the keypad.
Replace the fuse or reset the circuit breaker.
Dry the edges as best as possible and wait
several minutes for the timer buttons to become
responsive again.
15