Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer. Before contacting your local Service Centre, please carry out the
checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to indicate that
the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the program. If
after all checks, the problem persists, contact your local Service Centre.
Malfunction
Possible cause
The door has not been closed.
(Red Start/Pause pilot light flashes)
The plug is not properly inserted in
the power socket.
There is no power at the socket.
The washing
machine does
The selector dial is not correctly
not start:
positioned and the Start/Pause
button has not been depressed.
The delay start has been selected.
The water tap is closed.
(Red Start/Pause pilot light flashes)
The inlet hose is squashed or kinked.
(Red Start/Pause pilot light flashes)
The machine
does not fill:
The filter in the inlet hose is blocked.
(Red Start/Pause pilot light flashes)
The door is not properly closed.
(Red Start/Pause pilot light flashes)
The machine fills
The end of the drain hose is too low.
then empties
immediately:
The drain hose is squashed or kinked.
(Red Start/Pause pilot light flashes)
The drain filter is clogged.
The machine
(Red Start/Pause pilot light flashes)
does not empty
and/or does not
The option Rinse Hold or No Spin
spin:
has been selected.
The laundry is not evenly distributed
in the drum.
Solution
Close firmly the door.
Insert the plug into the power
socket.
Please check your domestic
electrical installation.
Please turn the selector dial and
press the Start/Pause button
again.
If the laundry are to be washed
immediately, cancel the delay
start.
Open the water tap.
Check the inlet hose connection.
Clean the water inlet hose filter.
Close firmly the door.
Refer to relevant paragraph in
"water drainage" section.
Check the drain hose connection.
Clean the drain filter.
Disable the option Rinse Hold or
No Spin or select Spin program.
Redistribute the laundry.
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