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PROBLEMS AND CAUSES
PROBLEM
Coffee does
• No water in reservoir
not come out
• Coffee grind is too fine
• Too much coffee in the filter
• Cap is not secure, steam is escaping
• Appliance was not turned on
or plugged in
• Coffee has been tamped/
compressed too much
Coffee comes
• Filter holder not rotated
out around
to full lock position
the edge of the
• Coffee grounds around the filter
filter holder
basket rim
• Too much coffee in the filter basket
No steam is
• Water reservoir is empty
generated
• Too much water in the reservoir –
no room for steam
• Appliance is not turned on
• Frothing tube is blocked
Milk is not
• Ran out of steam
foamy after
frothing
• Milk is not cold enough
Coffee comes
• Ground coffee is too coarse
out too quickly
• Not enough coffee in filter basket
Coffee is
• Water tank is empty or low,
splattering out
not enough pressure
of frothing tube
CAUSES
• Add water
• Grind coffee medium ground
• Fill filter only to 4-cup mark
• Tighten cap
• Plug unit into electrical outlet.
• Refill filter basket with coffee
• Rotate filter holder to full lock
• Wipe off rim; fill only to 4-cup
• Fill only to 4-cup mark
• Fill reservoir with correct
• Empty some water from
• Turn on unit with control knob
• Following frothing stage,
• Pour in the required amount
• Chill milk and frothing pitcher
• Use a finer grind
• Use more coffee
• Once unit has cooled, use
10
SOLUTIONS
Turn on
DO NOT TAMP
mark
amount of water. See Page 5
and 6
reservoir. See Page 8
operate frothing function for
1 – 2 seconds to extract
excess milk. Or, turn off unit,
allow unit to cool, unplug
unit and clean out frothing
tube with a needle or
toothpick
of water to make cappuccino.
See Page 7
prior to making cappuccino
more water to brew espresso