en-us_main.book.book Page 39 Tuesday, January 10, 2023 2:32 PM
Problem
Icemaker is not
Water filter has been exhausted.
making enough ice.
• Replacing the water filter is recommended:
Low house water supply pressure.
• The water pressure must be between 20 and 120 psi (138 and 827 kPa) on models without
Reverse osmosis filtration system is used.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
Tubing connecting refrigerator to house supply valve is kinked.
• The tubing can kink when the refrigerator is moved during installation or cleaning
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient air will warm the refrigerator which will
Doors are not closed completely.
• If the doors are not properly closed, ice production will be affected. See the "Doors will not
The temperature setting for the freezer is too warm.
• The recommended temperature for the freezer compartment for normal ice production is
Icemaker is not
Refrigerator was recently installed or icemaker recently connected.
making ice
• It may take up to 24 hours for each compartment to reach the desired temperature and
Icemaker is not turned on.
• Locate the icemaker ON/OFF and confirm that it is turned on.
The ice detecting sensor is obstructed.
• Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make
The refrigerator is not connected to a water supply or the supply shutoff valve is not
turned on.
• Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed.
• If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.
Reverse osmosis water filtration system is connected to your cold water supply.
• Reverse osmosis filtration systems can reduce the water pressure below the minimum
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a water filter.
If the problem persists, it may be necessary to contact a plumber.
amount and result in icemaker issues.
resulting in reduced water flow. Straighten or repair the water supply line and arrange it to
prevent future kinks.
prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
close correctly or pop open" section in Parts & Features Troubleshooting for more
information.
0 °F (-18 °C). If the freezer temperature is warmer, ice production will be affected.
for the icemaker to begin making ice.
sure that the sensor area is clean at all times for proper operation.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is
a clear path between the two sensors.
amount and result in icemaker issues.
TROUBLESHOOTING
Possible Cause & Solution
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