en-us_main.book.book Page 40 Tuesday, January 10, 2023 2:32 PM
40 TROUBLESHOOTING
Problem
Ice has bad taste or
Water supply contains minerals such as sulfur.
odor.
• A water filter may need to be installed to eliminate taste and odor problems. NOTE: In
Icemaker was recently installed.
• Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
The food has not been stored properly in either compartment.
• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
Icemaker is making
Icemaker shutoff (arm/ sensor) is obstructed.
too much ice.
• Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the
Parts & Features
Problem
Doors will not close
Food packages are blocking the door open.
correctly or pop
• Rearrange food containers to clear the door and door shelves.
open.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
The doors were removed during product installation and not properly replaced.
• Remove and replace the doors according to the installation instructions.
Refrigerator is not leveled properly.
• See Door Alignment in the installation instructions to level refrigerator.
Doors are difficult to
The gaskets are dirty or sticky.
open.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
Refrigerator wobbles
Floor is not level.
or seems unstable.
• It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste
in all water supplies.
taste. Throw away old ice and make a new supply.
before reinstalling it.
arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
positions. See the Operation section for more information.
kitchen wax on the gaskets after cleaning.
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
performed by a qualified technician.
Possible Cause & Solution
Possible Cause & Solution