Frequently Asked Questions
Problem
Blind does not work.
Motor LED flashes red
Multiple blinds respond to
a remote. (Unable to program a
single blind)
Blind moves in small steps.
Favorite position can not
be programmed.
Blind moves in the opposite
direction.
The blind keeps moving left and
right.
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M OTI ON CM - 3 6 L I - I O N C UR TAIN MOT OR
Cause
Motor battery is empty.
Remote battery is empty. (LEDS of remote
are flashing rapidly.)
Remote battery is inserted incorrectly.
Radio-frequency interference
The distance from the remote to
the motor is too far.
The remote is not connected to
the blind.
The battery of the motor is empty.
Multiple blinds are paired to a single
channel.
No end limits are programmed.
No end limits are programmed.
The direction of rotation has been
set incorrect.
The blind is in program mode.
Solution
Charge the motor. See step 12.
Replace the battery in the remote.
See the manual of the remote.
Replace the battery in the remote.
See the manual of the remote.
Make sure that the antenna of the motor
is out of the way from metal objects.
Move closer to the motor.
Pair the remote to the motor.
See step 6.
Charge the motor. See step 12.
Pair the blind to a free channel to program
or use single select to program the blind.
Program end limits. See step 5 - 6.
Program end limits. See step 5 - 6.
Change the direction of rotation.
See step 4.
Press the program button on the motor
to exit program mode.