4.
Troubleshooting/4.1 Troubleshooting
No.
Scenario
Robot is not able to
1
connect to the home
Wi-Fi network�
2
Robot is not charging�
Robot cannot return to
3
the Docking Station�
Possible Cause
Incorrect home Wi-Fi username or password
entered�
Robot is not within range of your home Wi-Fi
signal�
Network setup started before Robot was ready�
Robot does not support 5 GHz Wi-Fi�
Robot is not switched ON�
Robot has not connected to the Docking
Station�
The Docking Station is not connected to the
power supply�
The battery is completely discharged�
The Docking Station is not correctly placed�
The Docking Station is not correctly connected�
The Docking Station is manually moved during
the cleaning�
Robot did not start cleaning from the Docking
Station�
Solution
Enter the correct home Wi-Fi username and password�
Make sure Robot is within range of your home Wi-Fi
signal�
Turn ON Power Switch� Press the RESET Button for 3
seconds� Robot is ready for network setup when it plays a
musical tune and its Wi-Fi Indicator light flashes slowly.
Make sure the robot has been connected with 2�4 GHz Wi-Fi
network�
Switch ON Robot�
Be sure that the robot's Charging Contacts have
connected to the Docking Station Pins�
Make sure the Docking Station is connected to the power
supply�
Please contact Customer Care for help�
Refer to Section 2�2 correctly place the Docking Station�
Make sure the Docking Station is correctly connected�
It is suggested not to move the Docking Station during
the cleaning�
Make sure Robot starts cleaning from the Docking Station�
EN
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