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What To Do If - IKEA SMAKOKA Manual Del Usuario

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What to do if ...

Problem
The electric ignition does not
work
The burner fails to ignite
The gas ring burns unevenly
Before calling the After-Sales Service:
1. Check "Troubleshooting guide" to see if
you can eliminate the problem yourself.
2. Turn the hob on again to check if correct
operation has been restored.
3. If the problem persists, contact the
Aftersales.
Give the following information:
type of fault;
hob model;
service number (i.e. the number after
the word SERVICE on the dataplate
under the hob and on the warranty
certificate);
Possible cause
There is no electrical supply
The gas tap could be closed
Burner crown may be
occluded by food residues
If any repairs are required, contact an
authorised service centre, indicated in the
warranty.
In the unlikely event that an operation or
repair is carried out by an unauthorised
technician, always request certification of
the work carried out and insist on the use of
original spare parts.
Failure to comply with these instructions may
compromise the safety and quality of the
product.
Solution
Check the unit is plugged in
and the electrical supply is
switched on.
Check that the gas tap is
open
Clean the burner crown
according to cleaning
instructions to make sure
that the burner crown is
clear of food residues.
your full address;
your telephone number.
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