TROUBLESHOOTING YOUR COFFEEMAKER
Problem
Possible Cause
The BREW NOW light
It is not plugged into a
does not light up.
working outlet.
There's a power outage.
The coffee is not
The appliance is
brewing.
unplugged.
There's a power outage.
No water in the water
reservoir.
The brew basket is not
properly inserted.
The coffeemaker only
There are no coffee
brews water.
grounds in the brew
basket.
The coffeemaker brews
The coffeemaker needs
slowly.
cleaning.
The Strong Brew function
might be engaged.
The 1-4 Cup function
might be engaged.
The water tank might be
clogged with grounds.
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Solution
Reset the outlet and/or
circuit breaker.
Wait for power to be
restored.
Plug unit in.
Wait for power to be
restored.
Fill water reservoir above
minimum level marking.
Insert brew basket
correctly.
Add the paper filter or
reusable coffee filter
with the desired amount
of coffee to the brew
basket.
Clean coffeemaker
as described in the
"Routine Cleaning"
section.
The Strong Brew function
causes the brewing
process to slow down for
more flavor extraction.
If this function is on, the
unit will intermittently
pause briefly during
brewing.
The 1-4 Cup function
causes the brewing
process to slow down
for the best flavor
extraction when brewing
a smaller batch. If this
function is on, the unit
will intermittently pause
briefly during brewing.
Clean the water
reservoir to ensure that
the coffeemaker will be
able to brew properly.
Problem
Possible Cause
The coffeemaker brews
The Clean function
slowly. (continued)
might be engaged.
The filter basket
The filter basket is not
overflows.
properly inserted.
The carafe is not placed
all the way on the
warming plate.
Too many coffee
grounds were placed in
the filter.
The carafe was removed
from the warming
plate for more than 30
seconds.
The coffee is not hot.
There's a power outage.
The Warming Plate was
not configured for the
desired length of time.
The coffee tastes bad.
Coffee grounds other
than for an automatic
drip coffeemaker were
used.
The ground coffee-
to-water ration was
unbalanced.
The coffeemaker needs
cleaning.
The water is not filtered.
The unit suddenly
There is no water in the
stopped brewing.
water reservoir.
Solution
The Clean function
causes the brewing
process to slow down
to allow for the cleaning
solution to clean your
coffeemaker thoroughly.
If this function is on, the
unit will resume brewing
after pausing. The
process can take up to
45 minutes.
Insert the filter basket
correctly.
Place the carafe correctly
on the warming plate.
Remove filter and discard
grounds. If paper filter,
replace. If permanent
filter, rinse. Begin brewing
process again.
Turn off and unplug the
unit. Allow to cool. Wipe
up the spill.
Wait for power to be
restored.
Check to ensure the
Warming Plate is
properly configured
and that Brew Now is
illuminated.
Use fresh coffee
grounds recommended
for automatic drip
coffeemakers.
Use the correct coffee-to-
water ratio.
Clean coffeemaker as
described in "Routine
Cleaning" section.
Use cold, filtered or
bottled water.
Fill the water reservoir
with fresh, cold water to
the desired water level,
up to the MAX line.
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