Troubleshooting
During normal operation, the duty cycle is not usually reached. However,
repeated and radio-intensive pairing processes mean that it may be
reached in isolated instances during start-up or initial installation of a
system. If the duty cycle is exceeded, this is indicated by one long flash
of the device LED (C), and may manifest itself in the device temporarily
working incorrectly. The device starts working correctly again after a
short period (max. 1 hour).
9.4
Error codes and flashing sequences
Error and
flashing codes
Battery
symbol ( )
Antenna
symbol flashing
( )
Lock symbol ( ) Operating lock
Short orange
flashing
1x long green
lighting
Short orange
flashing
(every 10
seconds)
Short orange
lighting (after
green or red
confirmation)
54
Meaning
Battery
voltage too low
Communication
problem with the
Homematic IP
Access Point or
connected device
activated
Radio transmission/
attempting to
transmit/data
transmission
Operation
confirmed
Pairing mode active Please enter the last four
Batteries empty
Solution
Replace the batteries of the
device (see see „8 Replacing
batteries" on page 52).
Please check the connection
with the Homematic IP Access
Point or the connected
devices.
Deactivate the operating lock
via the app or the menu.
Wait until the transmission is
completed.
You can continue operation.
numbers of the device
serial number for confirmation
(see see „5.1 Add Device" on
page 40).
Replace the batteries (see see
„8 Replacing batteries" on page
52).