Diagnostic Codes - HACH LANGE 2100AN Manual Básico Del Usuario

Table 3 Error codes (continued)
Error Description
ERR03 Low light error
ERR04 Memory malfunction
ERR05 A/D is over the range
ERR06 A/D is under the range
ERR07 Light leak
ERR09 Printer time out error
or paper in the internal
printer can not move
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Solution
1. Put the sample in the instrument again.
2. Make sure that the lamp icon light is on.
3. Make sure that an object is not in the light
path.
4. Do sample dilution if necessary.
Note: If this error occurs when a filter assembly other
than the USEPA filter assembly is installed, the filter
assembly should not be used for turbidity
measurements.
1. Turn the instrument off and then back on.
2. Contact Technical Support if the error
occurs again.
1. Make sure that the light shield is closed.
2. Contact Customer Service if necessary.
1. Make sure that no object is in the light
path.
2. Contact Customer Service if necessary.
1. Make sure that the cover for the sample
cell compartment is closed.
2. Turn the instrument off and then back on.
1. Gently pull up on the paper in the internal
printer to remove the obstruction.
2. Make sure that the external printer is
connected correctly.
3. Make sure that the external printer is
selected (online).
Table 3 Error codes (continued)
Error Description
ERR10 System voltage out of
range
ERR11 System loop test error
ERR12 ASC units name error
ERR14 Invalid time error
ERR15 Invalid date error

Diagnostic codes

Table 4 lists the diagnostic codes that are used to get information about
instrument operation when instrument operation is in doubt.
To do a diagnostic test:
1. Push SETUP.
2. Use the arrow keys to enter a diagnostic code.
3. Push ENTER to show the diagnostic value.
4. Push UNITS/Exit to go back to Measurement mode.
Note: To print a diagnostic report, hold down PRINT, then turn the instrument on.
Table 4 Diagnostic codes
Code Display
21 "PRINT TST"
22 Test results are shown.
Solution
1. Turn the instrument off and then back on.
2. Contact Customer Service if the error
occurs again.
1. Turn the instrument off and then back on.
2. Contact Customer Service if the error
occurs again.
Enter an application specific calibration (ASC)
unit name that is not one of the default units
(i.e., NTU or EBC).
The time must be between 00-00 and 23-59.
The date must be between 01-00 and 12-31.
Description
Printer test
Display test