Troubleshooting
Error Prompt
Error
Err2
Err
ErrL
ErrH
ErrE
Description
Battery voltage is low
Batteries are depleted.
Incorrect Zero Weight
Setting
Body weight is more than
250 kg / 550 lb
Internal low count error
Intrernal high count error
Internal memory error
Solution
Replace all four batteries
Replace all four batteries
Please retake measurement as
the zero weight was incorrect.
Ensure to tap on the scale to
generate the "0.0lb" before
taking measurement.
Weight range:
15-250 kg ( 33-550 lb )
Reset the device by pressing
the reset button on the back
of the scale. Please note that
resetting the device will delete
all memory. If this does not
resolve the issue, contact local
distributor or A&D Medical.
E-10