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15.2 Possible failures
Problem
The programme does
not start.
The appliance does not
fill with water properly.
The appliance does not
drain the water.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usually.
Possible cause/solution
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the end
of countdown.
Deactivate the Child Lock function if it is on (if available).
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to "Care and cleaning".
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is cor‐
rect.
Make sure that the drain hose is in the correct position. The
hose may be too low.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to 'Care and cleaning'.