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18. PROBLEMS AND SOLUTIONS
The scooters have a controller that continually controls the operating conditions of your scooter.
If it detects a problem, the ON / OFF button flashes. You must count the number of flashes and
consult the list to check which type of error has been detected.
18.1 CN220 problems and solutions
Number of
flashes
Battery almost
1 Flash
discharged
Battery voltage too
2 Flashes
low
Battery voltage too
3 Flashes
high
Current limiter time
4 Flashes
out
5 Flashes
Brake fault
Accelerator not in
6 Flashes
neutral on ignition
7 Flashes
Potentiometer fault
8 Flashes
Engine voltage fault
9 Flashes
Other faults
Note:
If technical problems occur, it is recommended to check the device with a local retailer
before trying to solve the problems yourself.
Error
Battery almost discharged. Charge as soon as possible.
Battery totally discharged. If the scooter is left switched off
for several minutes, the battery could charge sufficiently to
guarantee several minutes of autonomy
The battery is over-charged. If the battery is connected to
the battery charger, disconnect it or turn the "Charge/Run"
switch to "Run".
A scooter battery charged by the control unit is automatically
charged during downhill driving or in the deceleration phase.
An excessive accumulated charge in this mode could cause
the error indicated. Switch off the scooter and switch it on
again.
The scooter has absorbed too much current for too long,
probably because the engine has been overstressed, is idling
or has jammed. Switch off the scooter, leave it switched off for
several minutes, then switch it back on again.
The control unit has identified a short-circuit in the engine.
Check for any short-circuited cables and check the engine.
Contact the assistance centre.
Check that the stopping brake lever is in the brake engaged
position. The stopping brake cables or coil are faulty. Check
that the stopping brake and cables do not have any short-
circuits or open circuits. Contact the assistance centre.
The control lever (accelerator) is not in neutral on ignition.
Place the lever in the neutral position, switch off the scooter
and then switch it back on again. The lever may require re-
calibration. Check the lever cables.
The control lever or cables are faulty. Check for any short-
circuits or open circuits. The lever might not have been
calibrated correctly. Contact the assistance centre.
The engine or cables are faulty. Check for any short-circuits
or open circuits. Contact the assistance centre.
Contact the assistance centre.
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