Warranty And Repair Information - Dogtra Europe 640C Manual De Instrucciones

5. My dog has skin irritation.
- This may be due to an improper fit. If your dog exhibits
signs of skin irritation, consult with a veterinarian. Once
the dog's skin returns to a normal condition, continue to
use the collar and check your dog's neck each time you
use the unit.
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WARRANTY AND REPAIR
INFORMATION
Two-Year Limited Warranty
Dogtra-Europe provides the original purchaser with a 2-YEAR LIMITED
WARRANTY for the products sold by Dogtra-Europe and its authorized
distributors/retailers. The warranty begins from the date of the original
purchase. The replaceable batteries of YS100, iQ No Bark Collar and iQ
CLiQ are not covered by Warranty.
* The cost of shipping products under warranty back to Dogtra-Europe is
the customer's responsibility. Dogtra-Europe will provide/pay (via regular
ground service) the shipping cost back to the customer. Any expedited
shipping service will be at the customer's expense.
If a repair is not covered by warranty, the cost of Parts, Accessories, Labor
fees, and Shipping fees incurred are the customer's responsibility. Labor
fees will be variable depending on the extent of the work required.
To Qualify for the Dogtra Warranty
A proof of purchase is required to initiate repair work under warranty. We
strongly recommend keeping the original receipt.
Not Covered Under Warranty
Dogtra-Europe DOES NOT cover the cost of repairs and replacements due
to misuse by the owner or dog, improper maintenance, and/or lost units.
Any water damage on the Water Resistant Transmitters of the Dogtra
175NCP, 180NCP, 200NCP, 400NCP, 410NCP, iQ CLiQ and iQ PLUS
Series, and the Water Resistant Receivers of the RRS, RRD, and RR
Deluxe, will not be covered. All replacement costs for either the
transmitter or receiver will be the owner's responsibility. The warranty
does not cover failure resulting from damage, abuse or loss of parts. The
warranty is void if the unit has been altered or an unauthorized person
has damaged the unit while attempting repair work. Battery replacement
by the customer during the warranty period is not recommended. If the
customer chooses to replace the batteries, any damage to the unit during
the change-out by the owner will void the warranty. The removal of
serial numbers from any Dogtra products will void the warranty. Dogtra
reserves the right to retain and discard any parts or accessories that have
been found damaged upon replacement and repair.
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