Error Diagnosis
Error
State
E05
Door neither opens nor closes
E06
Door reverses / does not close
E07
Door reverses / does not close
E08
Door neither operns nor closes
E09
Door neither opens nor closes
E10
Menu 36 set at 3 or 4
F2
No response
F3
No response
F4
No response
F5
No response
F06
No response
F07
Door neither opens nor closes
F10
Door stops shortly after START
command given
F19
Door responds only to dead man's
control for closing
F20
Door responds only to dead man's
control for closing
F21
Operation briefly interrupted
F23
No response to START command
F24
No response to START command
F25
No response
F26
No response
F27
Door end positions not obtained
Motor blocks
F28
No response to START command
F29
Motor rotates in the wrong direction
F30
Door responds only to dead man's
control for closing
F31
Door neither opens nor closes
F32
Door neither opens nor closes
F33
Door stopped while opening
F34
Door neither opens nor closes
F35
Door neither opens nor closes
F40
Expansion control
F41
Expansion control
F43
Expansion control
L
Access to the menu has been blocked
by the authorized dealer.
Lo
Control unit has been blocked.
U
Access block of the menu has been lifted
by the authorized dealer.
Dear customer,
During production the industrial door operator
you have purchased has undergone various
checks by the manufacturer to ensure that it is of
impeccable quality. Should this operator or parts
of it prove to be of no use or limited use as a result
of proven material or manufacturing defects, we
shall rectify this, at our discretion, through free-
of-charge repair or replacement. We shall not
accept any liability for damage as a result of
unsatisfactory fitting and installation, improper
putting into service, incorrect operation and
Diagnosis / Remedy
The slack cable switch has tripped (see Fig. 8c).
Closing edge has been triggered.
Photocell has been triggered. Check menu setting [36]
External safety device (emergency-STOP, slack cable, wicket door, motor's thermal
switch) has been activated. Check (J4).
No end-of-travel positions learned. Programme the end-of-travel positions [30] [31].
Allow door to open and close fully in order for the position of the photocell to be detected.
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Safety edges defective,
Check voltage (J3.3 - J3.1 >12V).
The 24V power supply has broken down. Check the connections.
Door neither opens nor closes
Malfunction in the control unit electronics. Replace control unit.
Closing edge self-testing has failed. Check safety edge.
Photocell
self-testing has failed. Check photocell.
Door operator's excess travel stop activated, allow operator to cool down for approx. 20 min.
Door's end-of-travel positions defective. Check end-of-travel positions and if necessary re-
adjust.
No connection to DES. Check motor connecting lead and DES.
Internal testing of membrane keypad defective. Replace membrane keypad or control unit.
Internal testing of external buttons / switches has failed.
Adjust setting in menu 33/34.
Check door mechanical system / check motor connection cable.
Fault in the voltage supply. Check mains connection.
Mains phases have been exchanged; correct or reset.
Returns from impulse to dead man's control. Check safety edges and photocell.
Button actuated. Continuous impulse operative. Check external command generators (J1).
Spring breakage detection has been activated. Check springs and if necessary replace and
programme the end-of-travel positions again.
Opening force limit activated. Thereafter, the door can only be closed via the dead man's
control. Eliminate sluggishness or blocking of door. Check springs. Eliminate the reason
for the excessive force being applied, so that the door can be opened and closed again.
The ON period has been exceeded. Wait and let the motor cool down.
The speed monitoring has tripped. Exchange DU drive.
The 24-V power supply has broken down. Check the connections at the expansion control.
Fault during the self-test. Replace the expansion control.
No connection.
Contact authorized dealer.
Menu bock can only be lifted using service tool.
Contact authorized dealer. Menu bock can only be lifted using service tool.
Terms of Guarantee
maintenance, excessive use and overloading as
well as any alterations or modifications carried
out to the operator and accessory parts by the
customer. The same shall also apply for damage
incurred during transit or as a result of force
majeure, external influences or natural wear as
well as special atmospherical stresses. We
cannot accept any liability following alterations or
modifications of functional parts carried out by the
customer. We must be notified of any defects
immediately in writing; on request the parts in
Check menu setting [35].
.
, exchange control unit.
, exchange control unit.
, exchange control unit.
, exchange control unit.
.
question are to be made available to us. We shall
not bear the costs for dismantling and installation,
freight and carriage. If a complaint is proven to be
unjustified, the customer must bear our costs. This
guarantee is only valid in conjunction with the
signed invoice and commences on the day of
delivery. The manufacturer guarantees that the
product is free of defects. The warranty is granted
for a period of 24 months, in as far as the
verification overleaf has been properly filled out.
Otherwise the warranty shall expire 27 months
after the date of manufacture.
GB