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WARRANTY
Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of one year from the date of original purchase on our
website or from an authorized Master & Dynamic retailer or reseller. Batteries are also
guaranteed for proper functioning for a period of one year from the date of original
purchase. Defective batteries are covered by Master & Dynamic's Limited Warranty but
battery wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will at its discretion either
repair the defective product or replace it with a repaired or refurbished product of
identical specifications as the returned product. This limited warranty is in lieu of
all other warranties, expressed or implied, including, but not limited to, any implied
warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental or
consequential damages or expenses that arise from the use of this product, including
use-related damage to the product's exterior.
Master & Dynamic's Limited Warranty does not cover normal wear and tear to
items such as blown drivers, battery degradation from normal use, cut cords, bent
jacks, damage to the product's exterior, loss or theft. Replaceable parts subject to
wear and tear such as ear tips, ear pads, and cables will be replaced only in case of
malfunctioning due to material or manufacturing defects,
and only once during the warranty period of your product.
The serial number and proof of purchase are required in order to enact the warranty
for products purchased on our website or from an authorized retailer or reseller. This
policy is also applicable to products received as a gift.
If we need to replace your product due to a battery defect, your product will be new
or equivalent to new in performance and reliability. You will void your warranty if you
disassemble your product or expose them to excessive moisture. If you believe your
product is defective within the warranty period, please contact us at
support@masterdynamic.com. Please include your product's serial number, proof of
purchase, telephone number, and full return shipping address in your message to
us. Conditional to serial number, proof of purchase, and warranty validity, you will be
issued a return authorization and instructions for return shipment. Please note that
the dispatch of a replacement product will take place after our receipt of the defective
product. For questions regarding your product's warranty, please contact
Master & Dynamic Support at support@masterdynamic.com.
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