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troubleshooting
If one or more functions on the bed base have stopped operating:
ADJUSTABLE BASE
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Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding
obstructing the movement of the base.
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Check to ensure the LED light is illuminated on the control box. If there is no light, verify that the input and power
cords are properly connected.
•
Unplug the base for 60 seconds to reset the electronic components.
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Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded,
electrical surge protector is recommended).
REMOTE
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Ensure that your remote batteries are properly installed or do not need replacing.
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Ensure Child Lock feature is not enabled. See page 13 for more information.
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Ensure that the remote control is paired to the bed base.
Sleeptracker-AI
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For support with Tempur
Menu > Help > Contact Support or email support@sleeptracker.com
If your issue is not resolved by following the instructions above, please locate the serial number on the warranty card
For Tempur-Pedic customer service call: U.S. 1-844-309-3597 | Canada: 1-800-887-4321 | México: 01-722-273-1810
20
Sleeptracker-AI
Monitor please open the Tempur
®
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or back of the remote control and call the customer service team for your region.
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App and select
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