16. Errors, Sources and Solutions
The instrument differentiates between different types of error messages. Advisory error
messages are of less importance and are displayed on the screen during handling the
instrument (e.g. Please remove strip). When the corrective action has been performed, the
analyzer removes the message from the screen.
If an error message occurs during testing it will be displayed on the screen or in the result view
instead of the result. Messages are displayed in plaintext and are self‑explanatory.
Error
"Wrong Position"
"Printer out of paper"
"Battery Low"
Instrument doesn't
start
"Mech. error"
"Measurement error"
In case an error cannot be solved by the aid of the instructions above, please contact your
local distributor or the MACHEREY‑NAGEL Service.
Manual QUANTOFIX
84
Source
The strip hasn't been pushed into
the strip retainer far enough
Paper roll empty or printer flap
open
Batteries are low
Power supply not installed or
defect
Hardware error
An error during the measurement
occured.
Relax EN, V2.00 / 02.22
®
Solution
New measurement, place strip in
right position
Replace paper and close printer
flap
Exchange batteries or use power
pack
Check whether all connections
are plugged in and whether the
power socket is functioning
Please check the correct
positioning of the strip holder.
Please contact your
local distributor of
MACHEREY‑NAGEL directly.
Please repeat the measurement.