Error 2
1 time every
6 sec.
Error 3
2 times every
6 sec.
Error 4
Frequent
flashing
Other
Note: In the event of a malfunction of the unit, press and hold the "UP (RST)" button
for a few seconds to reset the door height, release the button, the door will perform a
function test and then return to normal operation.
Normal operation
The rope is wound
on the gear wheel
Wrong rope winding
direction
The door is not tied
The door is too light
The door is too
heavy
The door is blocked
The door is blocked
The door must
move at a distance
of more than 1.5 m
Wrong rope winding
direction
No error
Open the panel. Press and hold the UP (RST) button
for a few seconds to rotate the gear wheel. Once
the correct position is found, untangle the rope
from the gear wheel. Press the "UP (RST)" button to
clear the error. The door will perform a functional
test and then return to normal operation.
Press the "UP (RST)" button and pull the rope down
until the rope is fully unwound, then wind it in the
correct direction. When the rope is shortened to
the appropriate entry height, release the button,
the door will perform a functional test and return to
normal operation.
Tie the door. Wait 8 seconds, the door will perform
a functional test and then resume normal
operation.
Use a door weighing between 300g and 1kg. After
reattaching the door, wait 8 seconds, the door will
perform a functional test and then return to normal
operation.
Replace the door with a lighter one.
Use a door weighing between 300g and 1kg. After
reattaching the door, wait 8 seconds, the door will
perform a functional test and then return to normal
operation.
Check that the door is not blocked by obstacles.
After removing the obstacles, press the "UP (RST)"
button to clear the error. The door will perform a
functional test and then resume normal operation.
Check that the door is not blocked by obstacles at
the bottom of the door or in the way of its usual
movement. When removed, the door will close
automatically.
Press the "UP (RST)" button to shorten the path
covered by the door to match the entrance
opening. Release the "UP (RST)" button, the door
will perform a functional test and then return to
normal operation.
Press the "UP (RST)" button and pull the rope down
until the rope is fully unwound, then wind it in the
correct direction. When the rope is shortened to
the appropriate entry height, release the button,
the door will perform a functional test and return to
normal operation.
Return the device to the manufacturer's service
center for repair