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WARRANTY – UNITED STATES
Diono LLC and Diono Ltd and Diono GmbH warrants its products (car seats, strollers, baby
carriers and accessories) to the original retail purchaser as follows:
Diono warrants to the original consumer purchaser that this product (car seats, strollers, baby
carriers, and accessories) will be free from defects in material and workmanship for one (1) year
from the date of original purchase (the "Warranty Period"). During the Warranty Period, Diono
will, at its option, repair or replace the product if it is found by the manufacturer to be defective
in material or workmanship. Diono reserves the right to discontinue or change: parts, fabrics,
models, or products, or to substitute the product with a comparable model or product.
PLEASE COMPLETE THE ONLINE REGISTRATION FORM OR MAIL THE OWNER
REGISTRATION CARD WITHIN (30) DAYS OF PURCHASE
An original receipt from an authorized retailer or diono.com is required to validate your warranty.
Shipping charges are the responsibility of the original consumer purchaser. To expedite the
processing of any future warranty claims and to verify the original date of purchase, please
complete and mail the pre-addressed owner registration card within thirty (30) days of purchase
or register your product online, opting into communication from Diono.
WARRANTY LIMITATIONS
This warranty does not cover the eff ects of normal wear and tear or damage resulting from
negligence, modifi cation, improper installation, accidents, incorrect washing of covers, misuse,
or abuse of this product. It is expressly agreed that the obligations of Diono and the original
consumer purchaser's remedies under the limited warranty contained herein are exclusive and
are strictly limited to the repair or replacement of the product. This limited warranty is
conditional upon strict compliance with the provisions of the product instruction manual. In no
event will Diono or the retailer selling the product be liable to you for any damages, including
incidental or consequential damages, arising out of the use or inability to use the product.
The use of non-Diono covers, inserts, toys, accessories, tightening devices, or similar items is
not approved by Diono for use on Diono car seats or strollers. Use of unapproved items could
cause the child restraint or stroller to fail Federal or European safety standards, or may
adversely impact performance in a crash. Use of unapproved items automatically voids the
Diono warranty.
EXTENDED WARRANTY ON 2020 MODEL YEAR ONWARDS STROLLERS AND CAR SEATS
Diono LLC and Diono Ltd warrants ONLY to the original consumer purchaser and only if this
product was purchased (new and unused in an unopened box) from diono.com, and who has
fully registered their product online at diono.com within two (2) months of purchase, that this
product will be free from defects in material and workmanship for an additional two (2) years
(the "Extended Warranty Period") after the standard one (1) year warranty period has expired.
The complimentary extended warranty applies only in the USA, the UK and Deutschland. An
original receipt is required to validate your warranty. Shipping charges are the responsibility of
the original consumer purchaser. During the Extended Warranty Period, Diono will, at its option,
repair or replace the product if it is found by the manufacturer to be defective in material or
workmanship. Diono reserves the right to discontinue or change: parts, fabrics, models, or
products, or to substitute the product with a comparable model or product. Replacement
product does not extend any warranty period.
EXTENDED WARRANTY LIMITATIONS
The complimentary extended warranty is available only on 2020 model year onwards car seats
(Radian 3R and 3Q, Monterey, Cambria, Everett and Solana series), and strollers (Excurze), in
USA, UK and Deutschland. This extended warranty does not cover fabrics, the eff ects of normal
wear and tear, or damage resulting from negligence, modifi cation, improper installation,
accidents, airline/transport damage, misuse, or abuse of the product. It is expressly agreed that
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Solana® 2 LATCH™
WARRANTY – UNITED STATES
the obligations of Diono and the original consumer purchaser's remedies under the limited
warranty contained herein are exclusive and are strictly limited to the repair or replacement of
the product. This limited warranty is conditional upon strict compliance with the provisions of the
product instruction manual. In no event will Diono be liable to you for any damages, including
incidental or consequential damages, arising out of the use or inability to use the product.
Excluded from the additional warranty are any Nuna, or other branded car seats sold at diono.
com. See additional Warranty Limitations listed above for further details.
LIMITATION OF DAMAGES
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or
written, express or implied. In no event will Diono or the retailer selling Diono products, be liable
for any damages, including incidental or consequential damages, arising out of the use or
inability to use this product.
LIMITATIONS OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAWS
Any implied warranties, including implied warranties of merchantability and fi tness for a
particular purpose, shall be limited to the duration and terms of the express written warranty.
USA: Some states do not allow limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above limitations may not apply.
This warranty gives you specifi c legal rights, and you may have other rights, which vary from
state to state. Neither Diono, nor the retailer selling this product, authorizes any person to
create for it any other warranty, obligation, or liability in connection with the product.
REFUNDS AND RETURNS
Diono LLC Diono Ltd, and Diono GmbH reserves the right to issue refunds in its sole discretion.
All refund off ers expire 35 days after the issuance of a shipping label by Diono. Diono will only
receive returns that have a valid "Return Authorization Number" clearly visible on the return
label provided. Shipping charges are the responsibility of the original consumer purchaser. All
other returns will be refused. ALL returns are subject to inspection and fi nal approval by Diono
LLC, Diono Ltd, and Diono GmbH . The original consumer purchaser assumes risk of lost or
damaged product while in transit to Diono. For more information, please contact Diono
Customer Service.
diono.com | diono.ca
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