Yum Asia Sakura YUM EN15 Manual Del Usuario página 21

10. REPLACEMENT PARTS
If you need spare parts, please contact us via our website www.yum-asia.com or e-mail hello@yum-asia.com.
Spare parts available for the Sakura YUM-EN15 (measuring cups are available to purchase on our website):
Ceramic coated inner bowl
Detachable stainless steel inner lid
Steaming basket
11. TROUBLESHOOTING GUIDE
COOKING RICE
20
Sakura Multifunction Rice Cooker by Yum Asia
Part Name
PROBLEM
Rice cooks too hard or too
soft
Rice is scorched/burnt
Boils over while cooking
Unable to start cooking or
buttons won't respond
A noise is heard during
cooking or keep warm
Steam comes out from
between the outer lid and
main body
Part Number
IB-EN15
ILSS-EN15
SB-EN15
POSSIBLE CAUSE

Make sure the appliance is on a flat surface, if it is
on an uneven surface, the water level becomes
inconsistent and it will affect the cooking of the
rice.

The texture of rice varies depending on how it's
been processed (see section 5.3 for more
information)

Using the 'PRESET' function can result in a softer
rice texture if the rice has soaked in the water for
a length of time.

Using the 'FAST COOK' setting may result in harder
rice

Did you loosen the rice after cooking? If not, do
this to allow excess water to evaporate

Make sure nothing is stuck to the heating element
or bottom of the inner bowl

Rice may not have been washed enough, leaving
too much starch on the rice

Check the 'MENU' setting you have selected and
the water level you have filled to

Make sure the steam vent cap is on the appliance

Make sure the power cord is pushed as far into
the appliance as possible

For the 'START', 'KEEP WARM' and 'CANCEL'
buttons you need to press and hold for 2 seconds

A clicking noise is just the microprocessor
(MICOM) adjusting the cooking temperature of
the appliance, it is nothing to worry about

A 'sparking' noise may occur if the inner bowl has
any kind of moisture on the bottom of it as the
heating element warms. Make sure the inner bowl
is completely dry.

Check the outer lid is fitting properly and has not
deformed.

Is the outer lid gasket dirty? If so, clean the outer
lid gasket

The cooking time may have been too short

Beat any egg whites until foamy, otherwise there
may not be sufficient rise to the cake

Measure the ingredients accurately – inaccuracy
in measuring can cause insufficient baking/rising