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Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem your-
self. If the problem cannot be solved with the steps that are listed, contact the customer service
department.
Do not attempt to repair a electrical device yourself!
Problem
Nothing is shown on
the display (19).
The fuse in the fuse
box is triggered.
Water runs out of the
device.
The coffee runs very
slowly into the jug.
The coffee is too
weak.
The ground coffee
does not drop
into the filter
compartment.
A large amount of
steam is produced in
the brewing process.
Possible cause
The mains plug is not inserted
correctly in the plug socket.
The plug socket is defective.
No mains voltage is present.
Too many devices connected to
the same circuit.
There is too much water in the
water tank (13).
The drip stop is blocked.
The device is furred up.
There is too much water in the
water tank (13).
There is not enough coffee in
the permanent filter (17) or
coffee bean compartment (2).
The grinder shaft is blocked.
The device is furred up.
Fix
Insert the mains plug.
Try another plug socket.
Check the fuse of the mains
connection.
Reduce the number of devices
in the circuit.
Do not overfill the water tank!
Clean the filter insert (16) with
drip stop.
Descale the device.
Only pour the quantity of water
required for the number of cups
you want into the water tank.
Pour in the quantity of coffee
required for the number of cups
you want.
Clean the grinder shaft.
Descale the device.
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