Table of faults
Table. 6 - List of faults
Fault code Fault
A01
No burner ignition
A02
Flame present signal with burner off
A03
Overtemperature protection activated
A04
Fume extraction duct safety device activated
A05
Fan protection activated
A06
No flame after ignition stage (6 times in 4 minutes)
F07
High fume temperature
F10
Delivery sensor 1 fault
F11
Return sensor fault
F12
DHW sensor fault
F13
Fume sensor fault
F14
Delivery sensor 2 fault
F15
Fan fault
F26
RESET button on DBM12 controller on gas valve, fault.
F34
Supply voltage under 170V
F35
Faulty mains frequency
F37
Flowswitch or pressure switch contact open
F38
Flowswitch contact blocked closed
F39
External probe fault
A41
Sensor positioning
A42
Heating sensor fault
F42
Heating sensor fault
F50
Cascade temperature sensor fault
A61
Controller DBM12 fault
A62
No communication between controller and gas valve
A63
A64
Controller DBM12 fault
A65
F66
A80
Fume sensor fault
74
EN
Possible cause
No gas
Ignition/detection electrode fault
Faulty gas valve
Insufficient gas supply pressure
Trap blocked
Electrode fault
Card fault
Heating sensor damaged
No water circulation in the system
Air in the system
Fault F07 generated 3 times in the last 24 hours
Fault F15 generated for 1 hour (consecutive)
Ionisation electrode fault
Flame unstable
Gas valve Offset fault
air/fume ducts obstructed
Trap blocked
Flue partially obstructed or insufficient
Fume sensor position
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
Sensor damaged
Wiring shorted
Wiring disconnected
EXCHANGER SAFETY THERMOSTAT ACTIVATED
Sensor damaged
Wiring shorted
Wiring disconnected
No 230V power supply
Tachometric signal interrupted
Fan damaged
RESET button on DBM12 controller on gas valve, blocked or
faulty.
Electric mains trouble
Electric mains trouble
Insufficient system pressure or circulation
Circulating pump not working
Wrong card parameter setting
Flowswitch dirty or blocked
Probe damaged or wiring shorted
Probe disconnected after activating the sliding temperature
Delivery sensor disconnected from the pipe
Sensor damaged
Sensor damaged
Sensor damaged
Wiring shorted
Wiring disconnected
Controller DBM12 internal error
Controller not connected
Valve damaged
Controller DBM12 internal error
Fault F13 generated 3 times in the last 24 hours
cod. 3541G011 - Rev. 00 - 07/2015
ENERGY TOP B
Cure
Check the regular gas flow to the boiler and that the air has been eliminated from the pipes
Check the wiring of the electrode and that it is correctly positioned and free of any deposits
Check the gas valve and replace it if necessary
Check the gas supply pressure
Check the trap and clean it if necessary
Check the ionisation electrode wiring
Check the card
Check the correct positioning and operation of the heating sensor
Check the circulating pump
Vent the system
See fault F07
See fault F15
Check the position of the ionisation electrode and replace it if necessary
Check the burner
Check the Offset adjustment at minimum power
Remove the obstruction from the flue, fume extraction ducts and air inlet and terminals
Check the trap and clean it if necessary
Check the efficiency of the flue, fume extraction ducts and outlet terminal
Check the correct positioning and operation of the fume sensor
Check the wiring or replace the sensor
Check the wiring or replace the sensor
Check the wiring or replace the sensor
Check the wiring or replace the sensor
CHECK THE BOILER SHELL AND CLEAN IT IF NECESSARY
Check the thermostat and replace it if necessary
Check the thermostat wiring
Check the wiring or replace the sensor
Check the 3-pin connector wiring
Check the 5-pin connector wiring
Check the fan
Check the RESET button and replace the DBM12 controller if necessary.
Check the electrical system
Check the electrical system
Check the system water pressure or for air in the system
Check the circulating pump
Check the card parameter and modify it if necessary
Clean the flowswitch or replace it if necessary
Check the wiring or replace the sensor
Reconnect the external probe or disable the sliding temperature
Check the correct positioning and operation of the heating sensor
Replace the sensor
Replace the sensor
Check the wiring or replace the sensor
Check the earth connection and replace the controller if necessary.
Connect the controller to the gas valve
Replace the valve
Check the earth connection and replace the controller if necessary.
See fault F13