Troubleshooting
SYMPTOMS
If your mower does not work as expected, follow the troubleshooting guide below.
SYMPTOMS
Mower has difficulty
docking with charging
station
Uneven mowing results
The mower mows for
shorter periods than usual
between charges
Mowing and charging times
shorter than usual
BREAKS IN BOUNDARY WIRE AND GUIDE WIRE
Breaks in the boundary wire and guide wire (if installed) are usually the result of unintentional physical damage.
Inspect the entire boundary wire from the charging station and back.
Inspect the guide wire (if installed) from the charging station to the splice into the boundary wire.
Inspect that all the couplings have been properly squeezed to make connections.
CAUSE
The charging station is on a slope.
The boundary wire is not laid correctly in relation to
the charging station.
The mower works too few hours per day.
The shape of the working area requires manual
settings to be made for the mower to find its way to
all remote areas.
The shape of the working area requires manual
settings to be made for the mower to find its way to
all remote areas.
The blades are dull.
Grass collects on the blade disc or around the motor
shaft.
Grass or other foreign object are blocking the blade
disc.
The battery is worn out.
The battery is worn out.
ACTION
Place the charging station on a surface that is entirely
level. See Installing and connecting the Charging
Station on page 9.
Check that the charging station and boundary wire
has been correctly installed. See Installing and
connecting the Charging Station on page 9.
Increase the operation time. See the Scheduling
function in the Mobile App.
Adjust lawn coverage to steer the mower to one or
more remote areas. See Settings function in the
Mobile App.
Try limiting the operating area or extending the
operation time. See the Scheduling function in the
Mobile App.
Replace all the blades and screws so that the rotating
parts are balanced. See Replaceing blades on page
21.
Check that the blade disc rotates easily. If not,
remove grass and foreign objects. See Maintenance
on page 20.
Remove grass and foreign objects. See Maintenance
on page 20.
Replace the battery. See Replacing the Battery on
page 22.
Replace the battery. See Replacing the Battery on
page 22.
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