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Guarantee
Quattro
caravan mover systems are provided with a UK parts only warranty for a period of 7-years
®
(EGO400 Quattro Titanium) and 5-years (EM4446 Ego Enduro) which includes the first 12 months
statutory, plus an additional extended warranty period of 6 and 4 years respectively. Please note that
the extended warranty periods are only offered if Product Registration is completed and returned within
14 days from the date of purchase. Any warranty claims must be directed through the place of purchase
with a proof of purchase provided. Warranty cover is limited to products within UK mainland only.
Within the five year period, the manufacturer will, at their sole discretion, replace or repair any parts
that have failed if deemed to be due to a manufacturing defect.
The manufacturer does not take responsibility for any consequential loss whatsoever.
Upon inspection, components that are missing when checked against the packing contents list must
be reported to the place of purchase within 5 working days.
This warranty cover is available only to the original purchaser of the product and is non-transferable.
What is not covered:
- Normal wear and tear.
- Damage that is deemed to be due to customer misuse or neglect.
- The cost of repair following accidental damage, abuse of product or deliberate tampering.
- Warranty is not offered for any type of trade or commercial usage.
- As a result of the recall or modification of all equipment in a model range.
- Force Majeure e.g. Damage caused by extraordinary events or circumstance beyond anyone's control.
- Damage as a consequence of water ingress.
- Carriage or any additional charges incurred including travel or labour.
- Caravan electrics, including fuses, plugs, batteries, wiring connections and looms. Scratches, dents,
paintwork and cosmetic trim.
- Damage as a result of incorrect installation and/or disregard to manufacturers fitting instructions.
- Cover will not be given to any part or component which is out of manufacture or no longer available.
- Cover will not be given if the product has been modified in any way.
- Damage occurring as a result of the product being used outside manufacturer's load recommendations.
EN 17
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