Troubleshooting
• The floor is not level or stable. >>> If the refrigerator rocks when moved slowly, balance it by
adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and
level.
• The items put onto the refrigerator may cause noise. >>> Remove the items on top of the
refrigerator.
There are noises coming from the refrigerator like liquid flowing, spraying, etc.
• Liquid and gas flows occur in accordance with the operating principles of your refrigerator.
>>>It is normal and not a fault.
Whistle comes from the refrigerator.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a fault.
• Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.
Close them if they are open.
• Door is ajar. >>> Close the door completely.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather. >>> When the
humidity is less, condensation will disappear.
• If moisture forms in the area between the two refrigerator doors, disable the "Energy Saving"
mode.
Bad odour inside the refrigerator.
• No regular cleaning is performed. >>> Clean the inside of the refrigerator regularly with a
sponge, lukewarm water or carbonate dissolved in water.
• Some containers or package materials may cause the smell. >>> Use a different container or
different brand packaging material.
• Food is put into the refrigerator in uncovered containers. >>> Keep the food in closed
containers. Microorganisms spreading out from uncovered containers can cause unpleasant
odours.
• Remove the foods that have expired best before dates and spoiled from the refrigerator.
The door is not closing.
• Food packages are preventing the door from closing. >>> Replace the packages that are
obstructing the door.
• The refrigerator is not completely even on the floor. >>> Adjust the feet to balance the
refrigerator.
• The floor is not level or strong. >>> Also make sure that the floor is level and strong enough to
carry the refrigerator
Crispers are stuck.
• The food is touching the ceiling of the drawer. >>> Rearrange food in the drawer.
A
WARNING:
this section, consult your dealer or the Authorised Service Agent. Never try to repair a non-
functional product yourself.
.
If you cannot eliminate the problem although you follow the instructions in
38 /38 EN
Refrigerator / User Manual