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Problem
Burner(s) does not light
after ODS/pilot is lit.
Delayed ignition of
burner(s).
Burner backfiring during
combustion.
Excessive yellow flame
during burner combus-
tion.
Gas odor during com-
bustion.
Slight smoke or odor
during initial operation.
Heater produces a whis-
tling noise when burner
is lit.
Heater produces a click-
ing/ticking noise just after
burner is lit or shut off.
24
TROUBLESHOOTING
Possible Cause
1. Burner orifice is clogged.
2. Burner orifice diameter is too
small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orifice is clogged.
1. Burner orifice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 22).
1. Residues from manufactur-
ing process.
1. Turning control knob to high
(5) position when burner is
cold.
2. Air in gas line.
3. Air passageways on heater
are blocked.
4. Dirty or partially clogged
burner orifice.
1. Metal is expanding while
heating or contracting while
cooling.
www.sureheat.com
Corrective Action
1. Clean burner orifice (see
Care and Maintenance,
page 20) or replace burner
orifice.
2. Replace burner orifice.
3. Contact local gas supplier.
1. Contact local gas supplier.
2. Clean burner (see Care and
Maintenance, page 20) or
replace burner orifice.
1. Clean burner orifice (see
Care and Maintenance,
page 20) or replace burner
orifice.
2. Contact dealer or customer
service.
3. Replace gas regulator.
1. Check burner for dirt and
debris. If found, clean burner
(see Care and Maintenance,
page 20).
2. Replace gas regulator.
3. Contact local gas supplier.
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15).
1. Problem will stop after a few
hours of operation.
1. Turn control knob to low (1)
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have gas
line checked by local gas
supplier.
3 Observe minimum installa-
tion clearances (Figure 4,
page 9)
4 Clean burner (see Care and
Maintenance, page 20) or
replace burner orifice.
1. This is common with most
heaters. If noise is exces-
sive, contact qualified ser-
vice technician.
200252-01A
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