How to retrieve error codes
If the unit stops and the TIMER indicator blinks, use the remote control to retrieve the error
code.
Press for
1
5 seconds
Press for 5
3
seconds to
quit checking
• For certain errors, you may restart the unit for limited operation if there are 4 beeps when
operation starts.
Diagnostic
Abnormality/Protection
display
control
H 00
No memory of failure
Indoor/outdoor abnormal
H 11
communication
H 12
Indoor unit capacity unmatched
Indoor intake air temperature sensor
H 14
abnormality
Outdoor compressor temperature
H 15
sensor abnormality
Outdoor current transformer (CT)
H 16
abnormality
H 19
Indoor fan motor mechanism lock
Indoor fl oat switch operation
H 21
abnormality
Indoor heat exchanger temperature
H 23
sensor 1 abnormality
Indoor heat exchanger temperature
H 24
sensor 2 abnormality
H 25
Indoor ion device abnormality
Outdoor air temperature sensor
H 27
abnormality
Outdoor heat exchanger temperature
H 28
sensor abnormality
Outdoor discharge pipe temperature
H 30
sensor abnormality
Outdoor heat exchanger
H 32
temperature sensor 2 abnormality
Indoor/outdoor misconnection
H 33
abnormality
Outdoor heat sink temperature sensor
H 34
abnormality
Indoor/outdoor water adverse current
H 35
abnormality
Outdoor gas pipe temperature
H 36
sensor abnormality
2
ON
ON
SET
SET
TIMER
TIMER
OFF
OFF
CANCEL
CANCEL
4
AC
AC
RC
RC
SET CHECK CLOCK
SET
CLOCK
RESET
RESET
Diagnostic
display
H 37
H 38
H 39
H 41
H 59
H 64
H 67
H 70
H 97
H 98
H 99
F 11
F 17
F 90
F 91
F 93
F 94
F 95
F 96
F 97
F 98
F 99
Press until you hear
beep sound, then write
down the error code
Turn the unit off and
reveal the error code to
authorised dealer
Abnormality/Protection
control
Outdoor liquid pipe temperature
sensor abnormality
Indoor/outdoor mismatch
(brand code)
Abnormal indoor operating unit or
standby units
Abnormal wiring or piping
connection
Eco sensor abnormality
Outdoor high pressure sensor
abnormality
nanoe abnormality
Light sensor abnormality
Outdoor fan motor mechanism lock
Indoor high pressure protection
Indoor operating unit freeze protection
4-way valve switching abnormality
Indoor standby units freezing
abnormality
Power factor correction (PFC)
circuit protection
Refrigeration cycle abnormality
Outdoor compressor abnormal
revolution
Compressor discharge pressure
overshoot protection
Outdoor cooling high pressure
protection
Power transistor module overheating
protection
Compressor overheating protection
Total running current protection
Outdoor direct current (DC) peak
detection
15