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Questions and answers
Questions and answers
Possible solutions are available online at www.gigaset.com/service
In addition, the following overview provides troubleshooting assistance.
The display is blank
•
The handset is not switched on:
•
The battery is empty:
You can only hear the person you are speaking to in one ear
•
Move the handset nearer to the hearing system
The device will not charge
•
The handset is not inserted correctly in the charging cradle:
The device turns itself off even though the battery is still 2/3 charged according to the display
•
The contacts/batteries are unclean or corroded
(
page 11)
Call is interrupted or completely disconnected
•
Radio signals are weakened by walls, ceilings, insulation etc.
metallic objects. Do not place the base in the cellar if possible (
Handsfree sound quality is not good
•
Dirt on the handset (e.g. make-up, dust, iron filings)
Loud crackling, background noises, interference, scratching, changing volume
•
Interference from other devices (network components of fax, PC, printer, mobile phone)
distance to other devices (at least half a metre) (
You cannot make calls and "BASE" or "No base" is flashing in the display
•
The power cable is not connected to the base:
"Not possible!" appears in the display
•
Telephoning externally is not possible whilst another external call is being made.
call has ended (does not apply if the internal listening function has been activated).
•
Making an external call whilst another party is speaking on your answer machine.
announcement on the answer machine has ended
Time is reset to the default setting
•
Base and handset were deactivated at the same time
No time is specified in the call list
•
Date/time is not set
The answer machine reports "Invalid PIN" during remote operation
•
The system PIN entered is incorrect
•
System PIN is still set to 0000
The answer machine does not record any messages or cancels the recording
•
The memory is full
•
Message is too short
The answer machine cancels the recording of a personal announcement
•
The memory is full
•
The announcement contained a pause of more than 2 seconds
•
The maximum recording time of 170 seconds has been exceeded
The answer machine has switched to announce only mode
•
The memory is full
52
Appendix
Press and hold the End call key
Charge the battery or replace it (
Set date/time (
page 12)
Enter the system PIN again
Set system PIN to something other than 0000 (
Delete old messages (
The caller must speak for longer than three seconds.
Listen to new messages (
Delete old messages (
Availability and operation of the functions
may differ on your telephone.
page 12)
Insert handset correctly
Clean the contacts/batteries or replace the batteries
Do not place the base behind/beneath
page 9)
Clean the handset (
page 9)
Check the base power adapter (
Reset the time (
page 33)
page 32) and then delete (
Record a longer message
Record a shorter message
page 33)
.
page 61)
Increase the
page 9)
Wait until the other
Wait until the
page 12)
page 48)
page 33)
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