Common fault & solutions
Fault appearance
No any working for openers
LCD screen is not bright
Position missing
While learning, the digital display
Digital display
Opener does not work or stop
working
Opener is not working
Digital display
LED is always on
When
remoting
the
opener
stops
automatically
after running 10cm
Digital display
Opener does not work.
Hear the relay 'kaka' sound
Digital display
Opener stops automatically
after running 10cm
Digital display
Door is up moving only.
Do not work in down moving and
the Digital display
The door is fully open, automatica-
lly close after some time
LED lights ash 4 times
When the door stops, the caution
light is always on
Opening your life
Fault cause
1. Power supply
2. Plug wire is loosing
Position missing
Travel less than 30cm or more than 9m
Unstable voltage or door lost balance
Fail to learn the up and down limit
setting
Improperly learn the up and down
limit setting
The control panel is broken or the power
supply board is broken
door,
Hall sensor wire is loosed or damaged
H
H
The wire between gear motor and board
is loosing
The wire between gear motor and board
is plugged inversely
Photo cell function has been e ective
but without connecting any photo cell
device.
Automatic closing function is turned on
The power board is broken
Opening your life
1. Check whether the motor socket is energized
2. Check whether Fuse tube is broken
3. Check whether the low-voltage wire of transformer is
connected to the power board
4. Check whether the ribbon cable is plugged
5. Check whether there is 26v AC at the transformer
low-voltage side, if there is 26v AC, replace the PCB. If not,
replace the transformer
Re-set the limit traveling
Re-set the limit traveling
1. Check the power supply
2. Adjust the door balance
Learn "UP" and "DOWN" limit traveling again follow
the manual
Replace the control board or power board.
Open the cover, check the Hall sensor wire, re-plug or
replace.
Open the cover and check the wire between gear motor
and board.
Power o
rstly, open the cover and reverse the plug wire
between gear motor and board. Re-set limit traveling.
Turn o the photo cell function if there is no any
photo cell device connected. ( Refer the instruction manual)
2. Check if the photo cell is connected correctly, or if there is
any obstruction between the photo cell.
Set the automatic closing time, or turn o the automatic
closing function.
( Refer the instruction manual)
Replace the power board
17
Raptor
RP120
Code:
Solution
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