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Troubleshooting
The freezer temperature is very low, but the fresh food compartment temperature is
adequate.
The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The fresh food compartment temperature is very low, but the freezer temperature is
adequate.
The fresh food compartment temperature is set to a very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The food items kept in fresh food compartment drawers are frozen.
The fresh food compartment temperature is set to a very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The temperature in the fresh food compartment or the freezer is too high.
The fresh food compartment temperature is set to a very high degree. >>> Temperature setting of
the fresh food compartment has an effect on the temperature in the freezer compartment. Wait until
the temperature of relevant parts reach the sufficient level by changing the temperature of fresh food
compartment or freezer compartments.
The doors were opened frequently or kept open for long periods. >>> Do not open the doors too
frequently.
The product may have been recently plugged in or a new food item is placed inside. >>> This is
normal. The product will take longer to reach the set temperature when recently plugged in or a new
food item is placed inside.
Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food
into the product.
Shaking or noise.
The product is making noise of liquid flowing, spraying etc.
The product's operating principles involve liquid and gas flows. >>> This is normal and not a
malfunction.
There is sound of wind blowing coming from the product.
The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product's internal walls.
Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
The doors were opened frequently or kept open for long periods. >>> Do not open the doors too
frequently; if open, close the door.
There is condensation on the product's exterior or between the doors.
The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will
dissipate when the humidity is reduced.
The interior smells bad.
The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and
carbonated water.
Certain containers and packaging materials may cause odor. >>> Use containers and packaging
materials free of odor.
27 / 29 EN
Refrigerator / User Manual
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