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Troubleshooting
Problem
Possible cause
Steam is
When using the convection
coming out of
feature, it is normal to see
the vent.
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
This is normal in a new oven
oily odor is
and will disappear in time.
coming from
the vent.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise.
A convection fan may
automatically turn on and off.
Oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
64 English
Solution
This is normal operation and
not a system failure.
Use the range as usual.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on self-
cleaning on page 50.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
DRAWER
Problem
Possible cause
The drawer
The drawer is out of
does not slide
alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive
There is liquid present in the
condensation
drawer.
in the drawer.
Uncovered foods.
Solution
Fully extend the drawer and
push it all the way in. See the
page 59.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
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