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Idiomas disponibles
Troubleshooting
Problem
Flame effect does not turn on
In some cases, the display
an error code followed by an
X to indicate which sump(s)
registered the error.
For example, where there are
three flame modules and the
middle one is affected, the
display will flash the error code,
followed by _X_.
App-related error
Display
Extractor fan(s) error
CD44
Incorrect number of modules
CD45
detected.
Low water level in one of the
CD51
sumps.
The timing for filling the sump has
CD56
been maxed out.
Possible leak in the unit.
CD57
Overflow has been detected.
CD58
Fireplace settings are out of sync
CD53
with the app.
Cause
See service manual.
See service manual.
Restart the unit by turning the
power off from the power switch
or breaker for 10 seconds before
turning it back on.
Check plumbing connections.
If error persists, see service
manual.
Restart the unit by turning the
power off from the power switch
or breaker for 10 seconds before
turning it back on.
Check water pressure and
plumbing connections.
If error persists, see service
manual.
Inspect the modules for any leaks.
If error persists, replace reed
switch.
Inspect the modules and carefully
remove excess water.
See service manual.
Open the app on your mobile
device to synchronize settings.
Solution
25
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