What Are You Looking For?
• Solutions — Troubleshooting hints and
tips, articles from technicians, and
online courses, frequently asked
questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
• Desktop System Software (DSS)— If
you reinstall the operating system for
your computer, you should also reinstall
the DSS utility. DSS provides critical
updates for your operating system and
support for processors, optical drives,
USB devices, and so on. DSS is
necessary for correct operation of your
Dell computer. The software
automatically detects your computer
and operating system and installs the
updates appropriate for your
configuration.
8
Quick Reference Guide
Find It Here
Dell Support Website — support.dell.com
NOTE:
Select your region or business
segment to view the appropriate support
site.
To download Desktop System Software:
1
Go to support.dell.com and click
Drivers & Downloads.
2
Enter your Service Tag or Product Type
and Product Model, and click Go.
3
Scroll to System and Configuration
Utilities→ Dell Notebook System
Software and click Download Now.
4
Select Drivers & Downloads and
click Go.
NOTE:
The support.dell.com user interface
may vary depending on your selections.