Troubleshooting
Power
Problem
How do you power down the
battery?
LCD Display showing low o/p
battery
Memcom
+
switches off after a
short period
LCD Display is blank when
powered up
Unit shows battery low
COP Accessories
Problem
Sound quality from the COP
accessory fitted is poor or the
accessory is not functioning
correctly
The LCD display on the unit
shows Mic/Speaker fault
Poor voice quality on the
Memcom
+
Unit
External Microphone not
working?
Battery Information
Battery Specification
•
12V, 0.8Ah, Lead Acid battery
•
Only use Avire batteries with the Memcom
Replacing the Battery
1.
Disconnect the power from the Memcom
completely
2.
Remove the top cover of the Memcom
3.
The battery is held in place by hook and loop tape; carefully remove the battery from the Memcom
disconnect the battery cable from the two-pin connector beneath the Memcom
as the connector can be accessed with the keypad in place
4.
Connect the cable of the new battery to the two-pin connector beneath the Memcom
only be connected in the correct orientation) and secure the new battery in the Memcom
loop tape provided
5.
Replace the top cover of the Memcom
6.
Reconnect the power to the Memcom
* IMPORTANT: Always ensure the proper disposal of batteries, in line with local regulations
Solution
1. Disconnect the power from the unit.
2. When the LCD display shows 'Power turned off', press and hold the # button.
1. Memcom
+
needs to be left on overnight to charge the battery.
2. In operation, the Memcom
unit must be connected to a permanent power supply, which
+
should not be switched off, except in an emergency.
1. Make sure the power is correctly connected.
2. If the power is not connected correctly, Memcom
of when the battery runs out of power.
1. Check the voltage of connections.
1. Check mains or DC supply
2. Check if the power circuit is in 'power save'/'eco mode'
Solution
1. Check that in Setting> Accessories, that COP Accessory is selected.
2. This will automatically drop the volume setting to the minimum, as this is the optimum level
when a COP accessory is connected.
3. If the volume is manually adjusted and is too high, this will cause feedback.
1. Check the connection to the external microphone.
2. Power down the unit by disconnecting the power and pressing and holding down the # key.
Re-connect the power to power the unit back up.
1. Check the volume level. This may need reducing if you are getting feedback issues.
1. Remove cover and check Microphone connection.
2. In Settings> System Config, select the TOC int. mic. If two-way communication is achieved, this
shows that there may be a fault with the External microphone. In this case, send the unit back to
Avire for further testing.
Emergency Telephone (battery part number 450 880-04)
+
+
, wait 5 seconds and then press and hold the # key to power down the unit
by unscrewing the five retaining screws
+
+
+
could be using battery power and switching
+
+
keypad*. Do not remove the keypad
+
+
keypad (the connector can
+
housing using the hook and
housing and
14