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TROUBLESHOOTING
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Water in the washer
y
drains slowly or not
at all, or the display
shows:
Washer fills with water
y
slowly or not at all, or
y
the display shows:
y
y
Washer will not turn on
y
y
The display shows:
The lid is not closed properly.
The display shows:
y
The display shows:
y
The display shows:
y
Possible Causes
Drain hose is bent, pinched, or clogged.
Water supply taps are not open fully.
Water line hoses are kinked, pinched, or
bent.
Water inlet filters are clogged.
Water pressure to tap or house is too low.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Lid lock switch error
Water level is too high due to a faulty water
valve.
Clutch error
Solutions
Make sure the drain hose is free of clogs, kinks, etc.,
y
and is not pinched behind or under the washer.
Make sure that the water taps are open fully.
y
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
Clean the inlet filters. See the Care and Cleaning
y
section.
Check another faucet in the house to make sure that
y
household water pressure is adequate.
Make sure that the plug is plugged securely into a
y
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase
y
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
Make sure that the lid is closed properly and press the
y
START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
If the lid is closed and locked and the open lid error
y
message is displayed, call for service.
If you press the START button while the lid is open, dE
y
error message will be displayed.
Make sure that the lid is closed properly and press the
y
START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
If the lid is closed and the lid lock error message is
y
displayed, call for service.
Close the water taps, unplug the washer, and call for
y
service.
Unplug the washer, and call for service.
y
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