us_main.book.book Page 70 Thursday, January 27, 2022 1:33 PM
70 TROUBLESHOOTING
A:
Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray
onto the broil burner and heater elements is not necessary because these are self-cleaning during
regular use.
Q:
Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean?
A:
Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the
bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to
fully saturate the soils for better cleaning performance.
Q:
I see smoke coming out of my oven range's cooktop vents during EasyClean. Is this normal?
A:
This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
As the oven heats briefly during EasyClean, the water in the cavity evaporates and escapes through
the oven vents.
Q:
How often should I use EasyClean?
A:
EasyClean can be performed as often as you wish. EasyClean works best when your oven is LIGHTLY
soiled from such things as LIGHT grease splatter and small drops of cheese. Please refer to the
EasyClean section in your owner's manual for more information.
Q:
What is required for EasyClean?
A:
A spray bottle filled with 1¼ cups (10 oz or 300 ml) of water, a plastic scraper, a non-scratch scrubbing
pad and a towel. You should not use abrasive scrubbers such as heavy-duty scouring pads or steel
wool. Except for a towel, all of the materials you need are included in a special cleaning kit with your
new range.
Q:
Can I run the EasyClean cycle on both of my ovens at once?
A:
Yes. You can run the EasyClean cycle on both ovens at the same time. Some oven surfaces will be hot
after the cycle completes running. Avoid leaning or resting on the oven door glass while cleaning the
oven cavities.
You cannot run the Self Clean cycle on both ovens at the same time.
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooking
Problem
Top burners do not
The electrical plug is not inserted properly.
light or do not burn
• Make sure that the electrical plug is inserted into a live, properly grounded outlet.
evenly.
Electrode area is not clean.
• Remove the burners and clean them. Check the electrode area for burnt on food or grease.
Burner parts are not installed properly.
• Make sure that the burner parts are installed correctly. See "Removing and Replacing the
Burners are not
Burner heads and caps are not completely dry or properly positioned.
lighting properly
• Make sure that the burner heads and caps are completely dry and properly positioned.
after cleaning the
cooktop surface.
Burner flames are
It may be due to improper installation or setting.
very large or yellow.
• If the range is connected to LP gas, contact the technician who installed your range or
See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.
Gas Surface Burners" in the MAINTENANCE chapter.
made the conversion.
Possible Cause & Solution